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360 CHICAGO Observation Deck Admission (Hancock Center)

Chicago, United States

From $30.00

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Up to 24 hours in advance.
  • 1 to 4 hours (approx.)
  • Mobile ticket
  • Offered in: English


Tower above the Windy City’s world-famous skyline with admission to 360 Chicago (John Hancock Observatory). Ascend 94 stories to the observation deck of one of the tallest buildings in North America aboard its lightning-fast elevator. Then check out bird’s-eye views of landmarks like the famous Willis (Sears) Tower and the lakefront shoreline, and enjoy a variety of educational exhibits on site. Upgrade your ticket to include TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. Or, choose the Sun and Stars package for two visits to the observation deck within 48 hours. With mobile tickets, simply scan your phone for direct entry into 360 Chicago.
  • Admission to the 360 Chicago (John Hancock Observatory), located above the Magnificent Mile
  • Ride to the top in North America's fastest elevators, which rise 1,000 feet (305 meters) in 40 seconds
  • Enjoy 360-degree views of the Chicago skyline and Lake Michigan
  • Access to BAR 94 and free Wi-Fi
  • Upgrade your ticket to include two visits within 48 hours
  • Upgrade your ticket to include TILT, the new thrilling feature that offers visitors downward facing views from 1,000 feet up
  • With mobile tickets, simply scan your phone for direct entry into 360 Chicago

What's Included

  • 360 CHICAGO admission
  • Magnicity App
  • Food and drinks (available to purchase at the Bar)
  • TILT thrill ride (Available onsite for $10)

What To Expect

Enjoy the high point of your Chicago visit with this admission to 360 Chicago (John Hancock Observatory), 94 stories up in one of the country’s tallest buildings. Anyone looking to get an incredible view of the unique lakefront landscape and scenic architecture of Chicago will enjoy this sky-high excursion.

Make your own way to the 360 Chicago entrance, located along Michigan Avenue. Once inside the building, step into a high-speed elevator that will whisk you more than 90 stories above the ground at a speed of 20.5 mph (33 kph). As the doors open, make your way to the floor-to-ceiling windows as you enjoy incredible aerial views of the Windy City in all four cardinal directions.

Depending on the time of day you visit and the season, you’ll see all manner of interesting highlights. Morning and afternoon tend to give Lake Michigan a richer blue tint, while sunset offers the perfect opportunity for a romantic moment. After dark, the city sparkles down below.

Those who have worked up an appetite from the high altitude can stop by BAR 94, for a delicious array of gelato, Italian coffee, cocktails, and light bites.

• The Sun and Stars option is good for two visits (valid for 48 hours) to the observatory, providing the opportunity to enjoy Chicago views by both day and night.
• The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile. This is the first of its kind in the world and offers unique, downward facing views.

360 Chicago Observation Deck

Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • Tickets are non-refundable due to inclement weather, low and no visibility
Operated by 360 CHICAGO Observation Deck & TILT (Hancock Center)

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

about cancellations.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on sanitization during 360 CHICAGO Observation Deck Admission (Hancock Center)?

A:The policies on sanitization are:
  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas

Traveler Photos

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Traveler Tips

The line was long, but once you get up there, it is totally worth it!
Great weather - snow precious day and you could see for miles 😍 Great to look out to the lake and city !
357 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 357 reviews
QR didn’t work
Negin_A, Oct 2021
The QR code didn’t work there and said it was already redeemed. I had to buy another ticket at the kiosk
Don’t Go After Dark!
Cathy_S, Sep 2022
We paid a premium price considering it only had an opening at 9pm. Sure you can see city lights, but it would have been a thousand times better during the day. As it was we paid a lot for lights.
Family Trip
BillieJo_B, Oct 2021
Being able to share this with my family it's so beautiful way up high and so beautiful at night all the beautiful lights ❤
Evening Lights in Chicago
Melody_M, Oct 2022
Lots of history. The Chicago evening skyline was beautiful. The tilt was really cool and not scary at all. It was a fun time!
Great experience !
Marlene_V, Sep 2022
Loved the experience. Went with family and got there right on time. It’s easy to find, there’s plenty of signs directing you there and once you find it… you’ll be amazed. Lived in Chicago almost my whole life and it was my first time at the 360 Hancock center. Definitely recommend.
The view is awesome. The...
Jose_F, Aug 2022
The view is awesome. The waiting time a little long . But we enjoyed. You can’t leave Chicago without visiting this place.
Could have been better
Rashida_H, Aug 2022
This was a memorable experience because it was with my husband. But it lacked having maybe a person to help you or who could point out special things to you. Having somewhat of a tour guide would have made the experience so much better and worth the while. Even maybe telescopes would of made the experience better.
1 traveler found this review helpful
Chicago at evening time
Carmel_C, Aug 2022
Great views, lovely to see Chicago at sunset. Signs could be better as nobody directing us where to go as we had tickets. Elevator was overcrowded. Need more staff
1 traveler found this review helpful
Skip the TILT
Molly_S, Oct 2021
The view was spectacular. The TILT was under-whelming. Glad we did both but wouldn't recommend the TILT to others.
Great Views
Linda_B, Sep 2022
Lovely Views from the observation deck - would definitely recommend the visit while visiting Chicago.
360 view is incredible
Mark_C, Aug 2022
We were lucky that the weather was picture perfect, so great visibility from 94th floor Also the Blue Angels were practicing for an air show and were flying close to ground, so we got great videos from the top looking down
The kids riding the tilt,...
Denise_F, Oct 2022
The kids riding the tilt, and seeing the scenery. Everything was easy to access from parking to the observation deck. My son was actually able to mark something off his bucket list!!!! Thanks for the experience
Great Experience
Canceria_S, Oct 2021
Long lines but they move pretty quickly. The view is absolutely breathtaking once you make it to the top. ❤️
1 traveler found this review helpful
Great experience! Was a little crowded and hard to move.
Lynn_B, Sep 2022
The views from each direction were amazing. The tilt line was very long not sure why have reservation times and then have to wait so long.
Nice views
Kim_R, Aug 2022
Watch8ng my young daughter do the tilt. She loved it and laughed the whole time. I however chickened out and stepped back. Thank goodness you can do that.
Amazing views and it was...
Brittney_F, Sep 2021
Amazing views and it was very quick to get to the top on a Monday morning. I recommend for anyone, was really nice to have the bar to hang out at the top.
FernandoD_M, Oct 2021
The tilt , the view sharing the time with love ones while experiencing this once in a lifetime opportunity
Sorry I wasted my time and money!!!
Diane_P, Sep 2022
We went to see and enjoy a great sunset. The lights are so bright inside you can't get any great pics of the views. To even try getting a good pic you have to put your phone on the glass to avoid getting a glare. You simply can't enjoy the amazing views with all that light. And for the price you pay I felt it's way over priced for the experience.
Katie_T, Sep 2021
Was overall a great experience. Beautiful views! Highly recommend going at sunset! The TILT was a fun experience tickets were bought there and line went quick for the ride!
1 traveler found this review helpful
I really enjoyed the...
Chantawn_K, Sep 2021
I really enjoyed the views, even though I am afraid of heights, it was not as bad as I thought it would be. BUT I DID NOT TILT, I was too scared lol. But enjoyed the experience.


Product code: 5651JHO