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From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya

Badge of ExcellenceHotel Zone, Mexico

From $159.00

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Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.
  • 12 hours (approx.)
  • Hotel pickup offered
  • Mobile ticket
  • Offered in: English


Experience the legendary Maya ruins of Chichen Itza with a guided tour of the archeological site. Learn about the Maya people and their enduring influence on Mexican culture. After the tour head to Cenote Maya Park and descend to swim in an underground cenote that is 197-feet (60-meters) wide before trying out the Tarzan Swing and other activities.
  • Guided tour of Chichen Itza including entrance fees
  • Entrance to Cenote Maya Park to experience adventure and cultural activities
  • Swim in an underground cenote
  • Lunch, transportation included

What's Included

  • All activities
  • Hotel pickup and drop-off
  • Transport by air-conditioned minivan
  • Lunch
  • Private Guide
  • Lockers
  • All Fees and Taxes
  • Souvenir (available to purchase)
  • Photos (available to purchase)
  • Towels
  • Tips

Departure & Return

Departure Point

Possible departure locations
View departure locations

Departure Time

6:00 AM

Please Note

Roundtrip Transportation from Hotels in Riviera Maya and Cancun Hotel Zone. Meeting point for all hotels in downtown Cancun. Meeting point for all Hotels in downtown Playa del Carmen Meeting point for all Hotels in Tulum Please confirm your pick up time and location by contacting us on the number on the voucher or contacting TripAdvisor's Customer Service.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • This expedition is not suitable for physically challenged, or people who suffer heart conditions, respiratory or back problems.
  • For safety reasons, at Cenote Maya, using cameras and recording devices of any kind (including cell phones, or tablets) are not allowed, except for "action cam" (Go Pro) style, only if it is assembled on a chest or head mount during the excursion.
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • We recommend you to bring your own bottle of water or container
  • It is not recommended for pregnant women
  • Travelers should have a moderate physical fitness level
  • People under the influence of alcohol or toxic substances won’t be allowed to participate.
  • Minimum age: 6 years old.
  • Rappel restrictions: Harness sizes at waist: 23 to 42 in, Harness sizes at thigh: up to 26 in, Maximum weight: 264 lbs .
  • This tour is operated by Alltournative
  • This tour/activity will have a maximum of 16 travelers
Operated by Alltournative

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

about cancellations

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on face masks and attendee health during From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya ?

A:The policies on face masks and attendee health are:
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival

Q:What is the policy on sanitization during From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya ?

A:The policies on sanitization are:
  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized

Q:What is the social distancing policy during From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya ?

A:The policies on social distancing are:
  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons

Q:What measures are being taken to ensure staff health & safety during From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya ?

A:The policies on staff health & safety are:
  • Guides required to regularly wash hands
  • Regular temperature checks for staff

Traveler Photos

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122 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers
Showing 1-10 of 122 reviews
Unforgettable Experience
Chris_M, Mar 2022
Rafael was an amazing tour guide and extremely knowledgeable. Everything on this excursion was great
1 traveler found this review helpful
Great combination of activities
Allan_S, Jan 2022
Great experience! A decent combination of sightseeing, group mayen lunch and awesome swimming in a beautiful closed cenote. But be aware that it is a long day with a lot of driving, approx. 6 hours in total. Additional leg room would be much appreciated.
1 traveler found this review helpful
Great tour
Diana_P, Jan 2022
I had a great experience with alltournative visiting Chichen Itza & Cenote Maya. The Mayan lunch was good and flavorful. The traditional Mayan ceremony was a nice touch. Rafael was my tour guide. He was so nice, knowledgeable and funny. He spoke English very well too. I would definitely recommend booking this tour. Don’t forget to tip your tour guide!
Overpriced and misleading advertising
Fernando_L, Jan 2022
Overpriced compared with similar tours from Tripadvisor, the celote was not like the pictures it was small and dark, not inviting , misses ti visit other places like other tours offered Vallaloid or Tequila factoriey. Viator shows at the top this tour and I am sorprice has 5 stars. You can get better for a lot less price
1 traveler found this review helpful
Not as planned!
Dieter_V, Jan 2022
Driver (poor English)was on time, but no guide joined us. He drove us and another family, first to the Cenote, not to CI as described in the program: cold in the morning to swim and they did not expect us there, hot at CI with rushed park guide only. No lunch buffet, but one plate. No drinks in the van. Consider the long driving times. Positive note: the driver was flexibel, stopped on request, for a snack, toilet break.
1 traveler found this review helpful
Great tour to Chichen Itza & Centre Maya
Kai_C, Dec 2021
Our tour guide Debby was very professional, friendly, knowledgeable. We enjoyed the entire tour to Chichen Itza and Cenote Maya. We wish the van could be more comfortable because it's almost impossible to stretch out in the van during this 6 hours round trip ride.
Worth every penny
Kaziya_L, Nov 2021
There were so many options to choose from but this was 100% the correct choice for our Chichen Itza excursion. We were able to avoid many of the “cons” mentioned in reviews for other tours. There were 8 of us total so pickups only took about 15-20 min and then we were on our way. We got a nice sandwich and banana snack as we approached Chichen Itza. On site we spent about an hour with our guide learning about the history of the place, and then we got about 50min to explore on our own. The place is huge so use your time wisely! We arrived right as it opened and were leaving just as the crowds and the heat were starting to get bad. We didn’t have to worry about any taxes or fees onsite because it’s all included in the tour cost. Our next stop was cenote maya, which was arguably just as amazing as Chichen Itza. Absolutely beautiful and you get to rappel down into it, which was unique and very fun. You get about 45min to play around in the water (definitely try the zip line and jump from the platforms). The traditional Mayan lunch afterward was delicious! Our guide Paco was the best guide I’ve ever had on any excursion. He was friendly, knowledgeable, kept us all on schedule, and a very safe driver. Our pickup occurred right on time at 5:55am and we were back at our hotel around 4:45pm. This tour may be a bit more expensive than some of the other options out there (though keep in mind those other ones also have additional entrance fees that aren’t included upfront), but this is definitely the way to go: Small group, fantastic guide, no wasted time, full day but not toooo long (back in time for a nice dinner), and lifelong memories. We absolutely got our money’s worth and then some. We couldn’t be happier!
1 traveler found this review helpful
Great guide & experience!
K_R, Aug 2021
Josh was a great guide and we had a great group. The tour was very educational and we had just the right amount of activities. Really enjoyed the cenote! That was a great way to cool off and repelling down wasn’t bad at all! We also did the zip line jump into the water. Good excursion overall!
1 traveler found this review helpful
Hire a driver and go by yourself
Sidney_H, Aug 2021
The ruins are incredible and cenote was absolutely amazing. However this was a 3 Hour drive from the Riviera hotel zone. That is not stated in the write up of the trip. Three hours in an over crowded van. We were very rushed at the ruins by the time the tour guide is done talking we only had 40 minutes to see the ruins and try to shop with the locals. Same thing at the cenote. We felt like we were rushed in and rushed out. 30 minutes in the cenote is barely enough time to get the full experience. This was pretty disappointing. then we had to get back in that awful van for three hours back to our hotel.
Ezequiel_V, Apr 2021
Pablo was very knowledgeable and passionate! I learned a lot and it was truly a memorable experience!


Product code: 38241P15