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A good introduction to this beautiful country. Overall we had a great trip and it is certainly worth doing for people pushed for time to organise everything yourself.
Decent air conditioned vehicle and a private driver were good, though he was polite and friendly he had very limited English which did impact our enjoyment/knowledge somewhat.
Hotels were fine for the amount of time spent there for the most part. The weakest link definitely being the Devon Hotel in Kandy.
Be prepared to spend significantly more than the upfront cost of the tour. I would request there is better guidance on additional costs/tipping as we felt unprepared.
Some things were very rushed or merely a drive past i.e. the lakes and golf course and most disappointingly the stilt fishermen. Whereas other things we happily would have missed - a day of tours of a batik factory, wood carving shop, gem shop and spice garden was a bit intense as there were some pushy salespeople and everyone was after a tip.
I would recommend this as an easy way to see some of the main sights, but would suggest you research costs and whether there are things you wish to add in/remove from the scheduled itinerary better than we did and then be vocal with your driver.
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