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We were handled quite well once we found the people but we realized ALOT of people can get transfer's Alot CHEAPER .We did not see the representative when we got to the ELCozumeleno Hotel because we aren't there for tours we have been to this hotel ALOT.So it was a hassle to get my transfer back they took care of it at the airport but not knowing if they would was a worry
Very efficient and nice and straight to the point and once you get to the airport. They are very easy to find and get you straight to your resort, once settled in at the resort they came back to plan your return to the airport transportation...
They were so efficient and right on schedule! Will definitely use them again.
Easy, low stress transfer to and from our hotel. Peace of mind knowing that we already had our transportation handled, especially given all of the people on the plane asking for advice from others as we were landing. Walked outside of the airport, found the Olympus guide and was immediately loaded into a van. We were lucky that we were the first group dropped off at the hotel. Return trip was just taking a taxi to the airport, then finding the agent at the airport so that he could pay the driver.
helped getting out of airport faster and away from time share people
We safely got to our hotel from the airport, and then to the airport from the hotel in an efficient manner. Thanks!
Viator staff was easy to locate at the airport and very considerate of my wheelchair needs (due to broken foot). Return visit was equally easy to arrange.
OUR REP WAS THERE AT AIRPORT WHEN WE ARRIVED AND TOOK CARE OF OUR ESCORT TO OUR RESORT. WE LOST OUR PAPERWORK WHEN WE WERE LEAVING THE RESORT TO COME BACK TO AIRPORT AND OUR REP WAS THERE TO TAKE CARE OF OUR TAXI RIDE. THE COMPANY WAS GREAT TO WORK WITH!!! IF WE COME BACK WE WILL DEFINATELY USE THEM AGAIN!!!
Ceceline B USA
Would highly recommend this anyone it makes it a lot easier. However, as stated before, the tour company did not have their own vehicles this year. They put us in a vehicle but they paid the driver. On my return, I was told to take a taxi and when I get to the airport they paid the taxi(I was Ok with that).
Easy pick up to and from airport. Except the taxi I was in on my way to airport had a rough edge on the back seat console and I cut my leg. Medic was there in seconds and bandaged my leg ... Be careful of the taxis you take!!! Ouch!
Great experience was right outside the airport waiting for us and got us to the resort fast
My transfer from airport to hotel in Cozumel - and back - went perfectly without a hitch. Thank you!
Everything went as planned. No issues or problems. GREAT company.
Excellent service...bought the round trip transfer, they got us on the van for the hotel with no problem, helped us avoid the time share wolves. On our return, we were told to get a cab, inform the driver of our voucher, and all went smoothly when we got to the airport. All in all, great service.
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