Hello Daljit,
We are very sorry for your disappointment in regards your tour being cancelled.
Unfortunately, this decision was based on safety reasons due strong winds, which did not allow us to safely operate the Parasailing. The wind increased right before your departure, reason why we decided to cancel the flight.
This situation was explained to you and we also swiftly processed the refund of your money.
Our Visitors safety is paramount to us and we won't take any chances in despite the disappointment any cancellation could cause.
Tortugas Cozumel is your Casa and we look forward to receiving you in the future.
Respectfully yours,