Hello Carlo D,
Thank you for taking the time to write positive review. We pride ourselves on the quality of service and safety, while having a good time living your best life. Even though Arrecifes de Cozumel is a federally protected marine park,
due to climate change the intensity of tropical storms are changing our world. When rain clouds dump fresh water into the oceans top layer, it can change the temperature and salinity profiles. These daily changes from weather, can encourage the wildlife to stay hidden in the depths of the coral reef after rain. As much as we try to get the fish to smile for you, they really are on their own schedule. Sorry you got to see jellyfish. Not often happen, but we do have always onboard the solution, a mix of water with vinegar and 3 minutes after no more itching. Everyone loves free drinks, so we make sure ice cold beer and refreshments are available while on board the Cubana. Thank you for choosing Safetours.
We look forward to seeing you again soon.