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We had an excellent guide on the way to Tulum. He was most informative and made sure to take care of us with helpful suggestions once we arrived at the site. Tulum itself was incredible. Our site guide, though informative and interesting, seemed rushed. I only wish we had had 30 more minutes, thus allowing a few more minutes with the site guide before our free time. This might even allow time for a quick dip in the ocean. I realize that the ship's departure time is a restraining factor. Regardless, Tulum is definitely a bucket list item and I highly recommend this tour.
Ping Huang China
We first met the 2 tour guides at 9 am at the ferry meeting point which just a few minutes walk from our cruise. They are very professional and very polite. We took the ferry to the mainland 30 minutes then we took a coach to the ruin 45 minutes. The coach was brand new and the drive was very pleasant. At the ruin, we had a guided tour and the guide was very knowledgeable. The tour company served us with Subway sandwich and a bottle of drink for lunch. We came back to the cruise around 2:45 pm. Thank you for the professional service and the best memories in Cozumel.
This was a great tour. It was very well organized and it was nice to drive in small passenger vans clean, air conditioned, and very comfortable. Our tour guide was very interesting and the views of the ocean are beautiful. The tour was very organized.
Luolan H United States of ...
The tour was really good. I recommended it.
The guides were fantastic! They kept things on time and the whole thing went very smoothly. There are ALOT of moving parts to this tour. You have to catch a cab from your ship to the ferry terminal easy to do - costs around 6 each way. Then you meet with the tour operators. You have to take a 45 min ferry ride to the mainland Playa del Carmen and the ride was great! Beautiful views and a little band playing for tips which made it fun. Once on the mainland you walk a ways to your van/bus. Then another 35-45 min ride to the ruins. We met up with a Mayan guide at the ruins and were given about a 40 min talk as he walked us through. Then we had a good 40 min to walk around on our own. You have to walk through a TON of shops to get to the ruins and the people can be pushy but they see you are on a tour and will leave you alone if you just say no gracias. The guides were very aware of the times the ships were leaving and made sure we got back with plenty of time to get back to our ships. We picked this tour over the one the ship offered because we did not want to go to the lagoons afterwards. We are so pleased with this and will definitely use Viator again in the future!
Excellent guided tour of Tulum - transport, guides, timing of tour - all perfect!
Tour was well organized, on time and very informative. Official Tulum guides are required to be recertificatied every 6 months to update information. Our guide, Juan Ramon, was very involved in providing information and encouraging questions. Note: There is a tram 2 round trip from the meeting point or Walk is 1 mile.
Ernesto was our tour guide and he was great !!!!!
Quick 10 min. Taxi ride to the ferry , ferry ride for 35 and not to bad sit downstairs we're the a/c is
Great and then about a 50 minute bus ride , bus was newer and a/c was great and driver was safe .
Highly recommend !!!! Super well worth it also George was the tour guide in Tulum and he was
excellent also. Would do again !
Excellent value for money and ensured we made it back in time for our ship departure.
Met outside the ferry port. Guides explained process. Ferry v clean and quick. Coaches clean and air conditioned. Once at venue we were introduced to a local guide - very informative. Plenty of time to explore after tour. Tulum busy but worth a visit. Lunch was provided - subway, crisps and sprite.
Great tour. Beautiful ruins! Ernesto organized and ran the tour perfectly!
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