Hiram Bingham Luxury Train to Machu Picchu - Reviews

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Chris B

5 star rating: Highly Recommended
January 2018

It was one hell of a long day 6am until 11pm but so worth the once in a lifetime visit to see such a magical place
The service and food on the train was tip top, the whole day was superb worth the extra fee to be treated 1st class and miss the ques. Thank you


5 star rating: Highly Recommended
September 2017

Lovely experience. I hope everyone has a chance to go to Machu Pichu. It is a one in a lifetime experience, a magical place.
The train ride was fabulous, the service impecable. The entertainment was awesome. We danced, sang and met wonderful people on the train. A French couple who reside in NYC that we met on the train is now connected with us on FB.
It was an unforgettable day for us that we will always remember.

Nigel F

5 star rating: Highly Recommended
April 2017

It's not cheap but it was great fun. Excellent service throughout with a great departure party before getting on the Train. All meals we beautifully served plus extremely tasty plus the band on board were absolutely amazing. The energy they put into the whole trip created great entertainment. Well worth the experience.

Marietta M

5 star rating: Highly Recommended
March 2017

This was an unbelievable trip! The attention and service of the Hiram Bingham staff was impeccable!
From pick up at our hotel, to the service, food, entertainment, and comfort on the train, to the knowledgeable guided tour of the ruins, this was a trip we will long remember. Highly recommend to all!

Azmy A United States of ... 

5 star rating: Highly Recommended
March 2017

once in a lifetime experience! The joy of experiencing the luxury of the train was enhanced by the care the staff took in ensuring we felt safe and comfortable. There was immense attention to detail in all aspects. Guides were knowledgeable and informative. Couldn and #39;t ask for more from the trip!

Peter B

5 star rating: Highly Recommended
February 2017

Fantastic experience and Diego was such a knowledgeable guide.

Charles C

5 star rating: Highly Recommended
January 2017

We took the Hiram Bingham tour to Machu Picchu and had a wonderful time. Ghino, Justo, Erasmo, and Roberto were wonderful and made the trip very enjoyable and special. Carlos, our tour guide, made the trip interesting and educational. We were well taken care of and we would highly recommend it.

Jordan P

5 star rating: Highly Recommended
January 2017

Don't regret spending the extra money on this tour. We traveled with our kids ages 6 - 12. It was definitely an experience of a lifetime.

Diane W

5 star rating: Highly Recommended
May 2016

This was by far one of the best tours I have ever taken. The train ride was very comfortable and the food was delicious! Also the views from the train were fabulous. Machu Picchu is a must for everyone to see.

Lorna S

5 star rating: Highly Recommended
March 2016

What a wonderful experience to arrive at Machu Picchu on this fabulous train. Entertainment, amazing views and fabulous food. The time flew by.


5 star rating: Highly Recommended
June 2015

Fantastic experience. Excellent service. We really enjoyed the entertainment, a trio that created a fun party time. Thankyou

Alexander v

4 star rating: Recommended
August 2017

The train ride and the tour were fantastic, really recommended. However, I'm not quite sure if booking through Viator adds that much for the extra price. Communication was suboptimal. We were staying in an AirBnB so I wanted to make sure that we would be picked up and what time. It was difficult to get in touch with them, but after all everything went smooth.

David Y

4 star rating: Recommended
March 2017

The Hiram Bingham Train was a brilliant way to travel to and from Machu Picchu. The train is beautiful, the food and entertainment superb! It is recommended that you board the train in Ollaytantambo AVOID at all cost the bus ride required from Cusco to the station. We thought we would be boarding the train very close to Cusco where we were staying, only to find out that during the rainy season, they bus you'll the way to the next city to board the Hiram Bingham train. The ride is bumpy, uncomfortable and on a very windy road. Not so bad on the way to with a safe slow driver, but the return ride was terrible we had a wanna be Nascar driver. In all seriousness, we had a very dangerous driver, taking hair pin turns at high rates of speed, we had people getting sick in our bus because of his driving - it was risky, unacceptable and a terrible way to end an amazing day in Machu Picchu. We wish we had take the driver's name, as he should be fired by the Hiram Bingham company. We paid a lot of money to this company and we should not have been subjected to this dangerous ride. Again, I would've rated this a 5 star but for this part of the trip.

David Z United States of ... 

4 star rating: Recommended
July 2016

Altogether professional, from the meeting with your representative the evening before to the return to the hotel at the end of the day, everything was more than I expected.

Deborah Y

4 star rating: Recommended
September 2015

I am a wholly deaf solo traveller on Tuesday 8/9/15, I was picked up by the transfer taxi from Belmond Hotel Monasterio Cusco approx. 30 mins driving journey each way. I arrived at Poroy Railway Station, the other tourists whom I met there and I were greeted by the friendly members of Belmond Hiram Bingham staff! They escorted us to our seats in the early 1920s vintage type train.
During the train journey to Aguas Calientes for Machu Picchu, we enjoyed looking at the beautiful Peruvian countryside scenery from the trains bar carriage with the observation car where we drank various drinks and the live musical band played I cannot hear, of course before we had the brunch meal in the dining carriage.
We arrived in Aguas Calientes, we got the bus to Machu Picchu. The friendly Peruvian male guide showed the 3 other tourists and myself around Machu Picchu. I asked him if we would visit the House of Guardians with the breath-taking view of whole Machu Picchu he said that we would go there after visiting the other parts of Machu Picchu first. Unfortunately, he talked to the other 3 tourists too long than necessary while I waited in the less important part of Machu Picchu such waste of time! We did not have enough time to spend at the House of Guardians, so I had to take some photos of myself with the background of whole Machu Picchu in a hurry and I did not get a chance to walk up to the House of Guardians before we had to return to Belmond Sanctuary Hotel for the afternoon tea. I was not happy! We should have been there at the House of Guardians a bit longer its an important part of Machu Picchu than the other parts!
We returned to that train and the live musical band played again in the bar carriage for the evening drinks before we had the dinner in the dining carriage. We arrived in Poroy that evening before our transfer taxis picking us up for returning to the hotels in Cusco. It was the greatest lifetime experience!


1 star rating: I do not recommend this
February 2018

Do NOT book this tour through Viator / Trip Advisor / Vjaes Pacifico. They are UNETHICAL. This tour is operated by the Belmond Hotel chain. It cost $855 USD for the time I went. They don’t communicate bc they aren’t the operator. BOOK THROUGH BELMOND. Otherwise, the tour itself is FIVE STARS.

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