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The tour is amazing!!! The transportation is great and well organized. The guide is English speaking and has a good knowledge of history. Its a long and active tour, a lot of walking up and down the stairs. Thats why its important to have a good rest the night before, have comfortable shoes!
The tour is excellent and Machu Picchu is a magical spot, but I want to compliment the local agents Osvaldo and David, for their professionalism and attention. This is a trip where a tour is almost mandatory if you want everything to happen in time, and a guide will help you to understand the Incan culture.
I totally recommend it.
It was a foggy day at the beginning, but then it cleared up late in the afternoon. Tour group was let on their own. I learned through other people's stories and their tour guides.
Although getting up at 3am was unpleasant, the tour was well organized and presented. Our tour guide, Richard, was very knowledgeable and friendly. We walked all around the Machu Picchu ruins and had lots of time to further explore the park afterwards. Make sure to bring a few layers of clothing and water.
trip was great
The day before the tour a man came to our hotel unannounced, luckily we were there to receive him. In any case he provided us with important tour information. After his visit we both felt secure about the tour because before this we hadnt hear anything from the tour company. The man told us we needed to be ready between 3:30 to 4:00am the following morning to be picked up at our hotel. We were picked up a little after 4am. Subsequently we picked up other passengers,,, including friends of the driver which I found strange. The driver picked up people who were not a part of the tour and gave them rides to their homes, I assume. This caused us to barley make our train ride to Aguascalientes. The train ride went smooth. Once we arrived to Aguascalientes we got with our group and the tickets were purchased/redeemed. While waiting for this to be executed all of our group were just standing around waiting for our next directions. Finally after about 40 minutes we were told to go wait in line to get on the bus that would drive us up to Machu Picchu. We asked how long the wait would be and they told us 45mintues. We ended up waiting 2 hours, by this time it was passed 11am. We finally made it to the entrance of Machu Picchu,,,only to wait yet another hour for a specific tour guide to be done with his previous tour. I found out later that other guides were available to guide us through Machu Picchu, however the lady who was giving us direction wanted to wait for this specific guide. By the time we entered Machu Picchu it was close 1 in the afternoon. The tour would take 2 hours to complete. As directed the day before, we needed to be back at the train station by 3:20pm, to catch our 4:12pm train departure. To say the least my husband and I had to cut our tour short, we did not get the full tour due to time constraints. We left the tour at exactly 1:55 in the afternoon to be able to make it on time to catch a bus ride back to the train station. When we exited Machu Picch
Awful. I could not believe how disorganized this tour was. It made for an EXTREMELY stressful day and time at Machu Picchu. When I arrived to Cuzco, I had to rush to the office to pick up my tickets. Despite having confirmed the hotel drop off/pick up at my hotel earlier in the week, I was informed then that it was too far away for a transfer and I would need to arrange my own transportation to the meeting point. As a solo female traveler, who speaks very little Spanish, I refused to seek out a taxi at 3:30 in the morning on my own. At each location, I was told there would be someone waiting for me with a flag or with a paper with my name. This did not happen. I had to ask around to the other tour groups to help me. No one spoke English or explained to me what was going on. When I finally reached the entrance, the guide I was supposed to have was dismayed that I spoke English because, I signed up for a tour in English... how odd and dumped me off with another guide from another company. An absolute MESS. DO NOT RECOMMEND.
Muy mala organización, teniéndonos esperando a la vuelta en Ollantaytambo más de una hora porque el minibus no estaba lleno.
What a disappointment this trip was! The tour company viator had passed us off to was extremely disorganised and spoke no English except for the guide once we reached Machu Picchu itself. The hotel pick up day of the trip is 3.30am so we decided we would get an early night but the tour company decided to show up at our hotel at almost 9pm to give us our tickets and brief us which we understood nothing of as it was all Spanish. Our hotel receptionist had to translate for us. The following day we were picked up by a Spanish driver who dropped us in the station parking lot and waved us off with no directions. Once we finally made it into the station and got on our train the organisation to get us up to Machu picture itself was just as bad. Waiting in line to purchase bus tickets which should have been done previously. We had to wait 30minutes at the entrance of MP for our guide. The guide spoke English had lots of info and was a pleasant man. We completed our tour and had to run around as we only had an hour of free time before we had to make our way back to the station for our train. We travelled half way across the world to get the luxury of the MP experience and all we got was an hour. Once we got to Ollytaytambo we went looking for our driver and found that we weren't on his list so had to spend 30 minutes reminding him we were on his bus that morning before we just got on his bus ourselves and refused to get off until we arrived in Cusco and not the hotel drop off as per the tour guidelines! As all our tickets had prices we calculated the day cost the company just over 100 so we paid an extra 190 for a great deal of I convenience. This left a bitter taste in my mouth and I won't be booking with Viator again if they continue to pass their customers off on companies that have no regard for a pleasurable experience.
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