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We love the tour. It was a great experience. Lovely places to visit and a great guide and a great driver.
The tour guide was very poorly informed about dealing with the customers. Her information was perfunctory, at best. The duration of the tour was not 10 hours as indicated. Watching the fountains was conveniently left out. In temperatures of over 100 degrees, water given was 'hot'. It was over prized for what was delivered.
This was an all important tour as it was supposed to cover all the important landmarks in Dubai. However the Guide we had was not very familiar with all that was required to be done at each point. We lost about hours going round and round first at Atlantis, and then later at Burj Khalifa. The 'view' of Burj Al Arab for taking photos was provided from a distance of some 3 miles! The Guide did not provide any interesting commentary whatsoever. The lunch was provided at a less than mediocre restaurant, We had to take some coffee and tea too, for which we were charged at astronomical rates. Overall a highly unsatisfactory and hopelessly mismanaged tour. I wouldn't recommend Viator to anyone for booking this tour.
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