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I wouldn't even give this one star. Do not use. The driver showed up when the ferry arrived and left before we were allowed to get off. The company said that he was supposed to wait an hour but did not. I called them and they refused to send someone out. You would be better off just getting a taxi and it would be a lot cheaper. Viator would be better off getting rid of this company and either replacing them. Of all of the viator trip vouchers that I have used, this was the only bad experience that I have had.
This was a REAL LOSER! Showed up an hour late, and was not a private car and driver, but a cab. Could have gotten one myself for a LOT LESS! This same company din not show at the right time for a an airport transfer in Edinburgh. DO NOT USE THIS SERVICE!!!!!
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