robertp5050 United States of ...
lthese guys were on time, reliable, pleasant and handled our luggage - a pleasure to deal with - would definitely use again
Pleasant and helpful driver. Met us right where he was to be and handled our bags to the car.
A bit expensive but somebody waiting on you by name to get you as you come out and take you door to door saved a lot of time and stress figuring out best way to get to hotel rather than having to walk with luggage from some undefined drop or pick up point. The drivers were very polite and helpful trying to make the ride as pleasant as possible.
The Driver greeted us at the airport. He was very nice and as we drove through Edinburgh, explained some of the sights we were seeing. He answered our questions and gave some great suggestions on sights to see since our time in Edinburgh was short.
More convenient than the 35 bus to City Centre, but have to walk a ways with your luggage to get to your transfer vehicle
Car smelled like smoke and we were expecting a nicer car. That said, driver was very friendly and helpful and car was in fact clean.
Not worth it! Driver was in a rush. There were 4 of us. 2 people went due to driver couldn't wait 30 min. For airline to return an item. Emailed Viator about this and never heard back! Paid for 4 people and only 2 went with driver. Other 2 people took taxi which was easy and much cheaper. Would not recommend this ground transportation to anyone.
I really can't even review this. My plane from NY was delayed because of engine trouble and we had to return to the airport after we were over the Atlantic. This caused me to miss my flight to Edinburgh from London, even though I allowed 4 hours between flights. For this reason, I missed the time for my private transfer and when I called the company they told me there was nothing they could do because I hadn't called in advance 0bviously impossible and I would have to forfeit my fee not cheap, 100 because they had sent out a car to pick me up and I wasn't there. I had to take public transport and then a taxi which turned out to be easy and cost in the neighbor of 20, but I am annoyed that no adjustments could be made.
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