Driver was at our hotel at 5:30am to pick us up and we made our early flight in plenty of time and had time to buy breakfast at the airport and relax before departure home.
A bit expensive but somebody waiting on you by name to get you as you come out and take you door to door saved a lot of time and stress figuring out best way to get to hotel rather than having to walk with luggage from some undefined drop or pick up point. The drivers were very polite and helpful trying to make the ride as pleasant as possible.
Our driver was prompt, courteous and friendly. Especially helpful at 6:00!
Driver was waiting at specified location and told us a lot about the sites we past as we drove to our hotel. Great first impression to the city.
The driver was on time a and very helpful with the luggage. He was polite and friendly and we got to the airport without any problems
David F USA
The driver arrived on time and was friendly and helpful. We couldn't ask for more.
Our driver was a delightful gentleman whom made the drive go by in a flash!
There was some confusion about our pick up time so I ended up having to call after waiting for about 20 minutes. However, a driver showed up almost immediately after calling. He was very nice and got us to the airport in plenty of time.
Very easy. Slight confusion on the pickup time but not major. Recommended
Viator needs to rethink this contract. We used this service from our downtown Sheraton hotel to the airport. We prepaid and reserved a 4 PM pick up for 118 USD for 2 people. A cab picked us up side of the cab said it was only available for reserved hires and took us to the airport. The trip was no longer than 30 minutes. The meter in the cab came to only about 20 pounds or about 30 USD. The driver was pleasant and the cab was clean but was not worth the 88 USD extra charge. I recommend that if you need transportation from downtown Edinburgh to the Edinburgh airport, just take a cab. Edinburg is like New York -- cabs are everywhere!
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