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We received excellent customer service at every level! Our original booking had been made for the wrong day and we didn't discover this until minutes before the tour was starting. One call to the tour service got us to the correct meetup point, swapped our tour date, and since we were the only booking, resulted in a private tour of the city from our excellent guide William. We had a great time and were treated to the full experience, even though it was just us. A truly wonderful day and we really got an insiders view of this incredible city.
Great tour, guide knew all the stories and gave great insight
Great tour, would highly recommend it. Best to also do at start of your trip so that you can revisit some of the spots that were mentioned on the tour.
Great tour with guide Sue who had lots of local knowledge.
Great tour, guide knew a lot
Without a doubt one of the best tours I have ever been on - and I usually take a few a month! Great guide and fantastic information
Really liked the guide, very interesting tour
Our tour guide Laura from Mercat Tours was exceptional. She quite simply made this tour the most memorable part of our entire visit to Edinburgh. Her passion for the history of this city, particularly the medieval period, was infectious. She brought humour into play and she balanced facts and figures with fascinating story-telling. And there are plenty of stories to hear about Edinburgh's history. She was also very considerate, sheltering us in the narrow closes, out of the bitter wind to continue her stories. I would thoroughly recommend this tour, and ask for Laura!
Our guide was terrific and well informed. In addition, it was a small group so we were all able to hear what she had to say. Highly recommended!
Its a very informative tour! Our tour guide Martin was a great tour guide and very helpful and knowledgeable. I think the tour is worth the price.
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