This is the famous Ice Trek -- very well-run company. Everything went very smoothly from the pickup at 7am to the drop off at 7pm. They've obviously done this tour a million times and have honed every part of it. It was surreal to be walking around the ice field for 4 hours really cold, wear hiking boots, I wore running shoes and it was a bit painful with the crampons. Great experience and highly recommend it through Viator -- we got a much better price that through the actual company.
The guide on the bus was very informative as were the guides on the glacier hike who gave you the basics to ensure you could use your crampons and to make the most of your experience on the glacier.
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