Call (888) 651-9785
We originally booked only the tour through Viator and my husband wanted to climb Pisa. So I emailed the tour company MY TOUR SRL directly and the email response was quick. I was able to add on the climb through the website but somehow date became incorrect so I had to email the company again. She fixed the error and sent me a correct confirmation per my request. Luckily I had the correct confirmation of the climb date because the day of, the guide had my husband on her list as doing the climb on the original incorrect date. I showed her my confirmation letter and everything was corrected. The meeting place was easy to find and the bus ride was comfortable. Pisa is beautiful. The information she gave us was pretty interesting. We had a decent amount of free time for us to wander on our own as well which was nice. Our kids really enjoyed it.
The transportation was comfortable, and the tour was interesting and informative
Great tour, perfect if you only have a half day to see Pisa.
Wonderful tour with knowledgeable guides. Comfortable bus coming and going from Florence. One hour drive there, two hours at site, one hour drive back. Would recommend more time at site. Felt slightly rushed to see inside of Cathedral. Lots of walking. Take change for bathrooms. Lots of people hawking wares outside of gates. Good tour.
Trip to Pisa - 25/12 -
The guide was really nice, but it was a pity that the radios did not work. It would be way more convenient for everyone to have the radios. Also there was nothing said about Pinocchio, though you can see him in souvenir shops everywhere.
The tour itself is basically bringing you to Pisa, giving minimum information and then providing you free time. For me it was nice, because I was too lazy to look for trains, read anything about museums and places there.. So the tour was really helpful for me, but it is absolutely manageable of going to Pisa and basically doing the same thing by yourself.
Though to my mind Pisa is really like a town for only 3 hours visit.
Rae K Singapore
Pisa was crowded with tons of tourists and we had a bit too much free time to explore the place since we didn't buy the entrance to the leaning tower of Pisa. But it was convenient and the guide explained the insides of the cathedral as well as the area around the leaning tower in detail :
This was just enough time in Pisa to see the famous tower and the other buildings.
We literally only had the morning period free for a quick tour while visiting the city of Florence, but due to its proximity, we just had to do this tour to see the famed leaning tower.
Our tour guide, Eduardo, was a great entertainer and gave some great information about the places we were traveling through on the way to/from Pisa. What's more, he explained everything twice: once in English, then again in Spanish, and both pretty fluently from what I could tell. You got skills, sir!
The only thing I'd like to caution other folks: the bus ride to Pisa can take 1-1.5 hours so once you factor in the return trip, that's about 3 hours of transit we're talking for this tour, despite it being a half-day. If you have any issues sitting for too long, then this may not be for you, but hey, it's the leaning tower...come on!
A good tour. We were picked up from our hotel on time. Once we were at the meeting place, it was a little weird as we were taken to one person, then another, then another, but eventually we were on the bus and heading to Pisa.
We did not climb the tower, so we had plenty of time to look around, get a snack, and take pictures before the tour began.
The tour does not take you into the baptistry which was disappointing. But other than that, it was a good tour with a knowledgeable guide.
The only time we felt rushed was at the end. After the tour ended, we had 5 minutes to look around the cathedral before we had to walk straight to the bus. Many people in our group wanted to do souvenir shopping on the way back, but there wasn't time. So if you want to do that, it needs to be done before the tour.
Overall, it was a good tour that we're glad we went on.
Whilst our guide was very knowledgeable and passionate about Pisa and conveyed her knowledge in an easily understandable manner, there were aspects that were not as good.
The group was too large and accordingly needed too much attention from our guide and her associate to keep pointed in the right direction. The experience was not as enjoyable as others we have done with competitors of Viator.
As with most other tours, the actual tour is not managed by Viator but by another tour agency. Let me relate my experience. We met at the designated place on top and after verifying our tickets, the guide took us to the bus waiting area to board our bus to Pisa. There we were made to wait in another line where there were tours going to all other places. As we waited in line, the guy at the counter shouted for Pisa, Pisa and we continued to wait in line assuming this was the line for Pisa. We had no inkling that our tour had been handed to another agent who was handling multiple tours. When we got to the counter, we were told that the bus to Pisa had left. What was more astonishing was the attitude the staff took, which was essentially along the lines of I cant do anything about this now
We asked for the contact number of the tour guide, a kind soul by the name of Jenny. And we made our way to Pisa there ourselves. On getting to Pisa, we called Jenny and she told us how we could join the tour. The tour itself was well - organised leaving more than enough time for photo taking as well as a segment of guided tour.
Jenny was an external tour guide but the whole management of the tour was a shame.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Tue Feb 20 20:10:25 PST 2018 Viator, Inc. MAR015 - 330204 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.