Call (888) 651-9785
Driver arrived on time and delivered us safely to our hotel. Vehicle was clean and tidy.
Emma R United Kingdom
These guys are great.
My plane was delayed, I called the office and they checked that the driver could either stay a bit later for me or put me on the next transfer. I got off my plane and my driver was standing there ready for me.
Such and easy way to arrive in a city and not have to stress.
Takes the worry out of getting from airport to hotel - cheaper than a taxi
I was not sure how long it would take upon arrival at Florence airport, so I scheduled an hour later However, there they were waiting for me at the exact time of my arrival. Would definitely use this transfer service again.
This driver was really good and waited for us when we had such a hard time to locate the car return at Florence Airport. We could not have been happier with him.
We were very happy with the service the guy was very professional and friendly.
Excellent! It cost a little bit more money but it was easy and timing.
Driver was great. Air France lost our luggage so we were delayed in the terminal. He went out of his way to find us, was not annoyed at all, and was really pleasant.
Bill United States of ...
Great service. Our flight was early and the van showed up early too.
Our shuttle from the airport into Florence was awesome. There were four of us with 4 suitcases. The van was plenty big and comfortable. The driver was very professional and knowledgeable. He came to find us in the airport waiting area a little ahead of our shuttle time and helped us load all our bags. Then he drove us to our destination and waited for a few minutes until we were able to get inside. He was a safe and courteous driver so we had a smooth ride into the city.
Excellent service, Christian was a very nice fellow and a good conversationalist.
On time with an entertaining, witty driver who makes you feel like an old buddy is coming to take you home.
Driver was fifteen minutes early . We had forgotten how aggressive Italian drivers wereM
We originally picked the 11:30am pick up from the airport since with a 9:30am arrival, we thought that going through customs would be time consuming but we went through it in 15 minutes. We called the phone number given and asked if we could be picked up on the 10am pickup time instead , after the guy who was responsible arrived to work at 10am, they sent someone to pick us up by 10:30am and he ride was good. They were accommodating.
Picked up on time and we were lucky to have no other passengers, so it basically became a private services. Minimal to no communication with driver. Some slight problem confirming reservation as company is less amenable to e-mail than phone call and because our cellphone plan did not initiate until we arrived in Italy Florence, we had to work through Viator to confirm which they did without a hitch.
It would have been cheaper for us to get a private taxi from airport than booking this. Our plane arrived early and we had to wait a further 45 minutes for other passengers who did not actually turn up. But the driver was good and polite, helped with the bags.
This was a rip-off! Exorbitant price and arrived late and after several phone calls to pick us up at the airport. Generally poor service. Next time I would take a taxi at about 20-25 Euros. Taxis are run by the municipality so are reliable. Drivers are friendly and helpful and turn up on time.
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