A nice tour with stunning waterfalls. I was picked up on time at the airport and brought to a nice hotel with a large and nice room. In the afternoon the tour started with going to Itaipu. Our tour guide was not english speaking, which surprised me a little, but once we were at the dam we got a new, perfectly english speaking guide. The other two days were with going to the argentinian and then to the brazilian side of the waterfall which was great! I had the chance to do an optional boat tour, it was also great, but you get soaking wet. On the last day I was brought back on time to the airport and could lazily take my plane.
The Falls were amazing, of course. But the organization of the trip was very poor. Viator subcontracted at least two other companies for this trip and there was as much confusion as possible about almost all aspects of our trip. At the airport the pickup sign was for another company not with our names, our package was mixed up with another one, our departure date was entered for a different date and the hotel reservation also got mixed up. The local organizers were very patient and helped us navigate through all of this, but I am very unimpressed by Viator.
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