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The Heidelberg part was amazing Natalie the tour guide was Fantastic She made the tour wonderful Ask for her by name
But the Green Lines tour company cancelled our afternoon city tour because we wrere the only two who had booked it and I think they should not do it and they owe us an apology
it was a very nice tour and the guide was really good and funny
Adrian our Tour Guide was absolutely brilliant. Heidelberg is an amazing place with History and the food is to die for.Great Vibe in the Markets in the old town.
Heidelberg was incredible to see. The Frankfurt city tour was a nice over-view of the city.
Amazing tour for those who have limited time in Frankfurt. Highly recommended.
Great! Very good tour of Heidelberg and I recommend this tour be taken when the Christmas market in Heidelberg is up and running. Enjoyed seeing the largest wine barrel in the world!
Adrian was good tour guide. He took us to Heidelberg castle which as wonderful. Very nice place to visit. Also downtown Heidelberg was great. There are many shops and eating places there. Sausage was delicious. I would recommend this trip if you have time in Frankfurt and looking for thing to do and William for Frankfurt City tour also nice, it was small group and he Q and A many things about Germany, so it was very interesting. We got to ask so much about Frankfurt and it history, we really enjoyed it. And some part of tour, we got ride on hop-on and hop-off all to ourself. Combination for these trip it was definitely money well spend. Got to know Frankfurt pretty well.
Paul S USA
It was an enjoyable day, filled with history. It would have been nice to have more time exploring the Old Town of Heidelberg on our own. Our tour guide, Adrian, only allotted about 40 minutes for us to explore it and it was rushed.
dmccullo United States of ...
Excellent tour guide for the Heidelberg tour. Very well organized. We enjoyed the sights. The 2-hour Frankfurt part of the tour was cancelled so we went on the Hop On-Hop Off tour which we could have done earlier in the day had we known about it. Both of these tours are worth the time and cost.
It was a fantastic experience for the first half. The Heidelberg tour guide was very good and she gave us some very good information and despite it being very cold and snowing we enjoyed this part of the tour tremendously.
For the City Tour they just put us on the Hop on Hop off bus which was not the greatest. The sound track was poor and all in all not much fun.
Sunanda S India
Great trip. I had a day to spare at Frankfurt so this made perfect sense. Both tour guides Heidelberg/Frankfut were friendly, knowledgeable and had a great sense of humor. They engaged everyone in the group really well. It was time well spent.
Both activities, Heidelberg half-day trip and Frankfurt City tour, were great. Both guides were very accommodating too. It was just the direction indicated on the voucher as its shortcoming. The direction was a total incomplete. They only indicated near main entrance of the Frankfurt Central Station. They should also include landmarks such as nearby hotels Hotel Continental and Le Meridien Park Hotel or take right across main entrance of the Central Station. The direction was really vague. Good thing, there is a Tourist Information Office before exit of the main entrance of the Central Station. Because of their help, I was able to locate the meeting/departure point.
Excellent value for the money. Heidelberg was enjoyable. Even the bus/walk tour of Frankfurt was educational.
though time constrained and on a Sunday shops are closed what we saw was beautiful. Our guide, Peter was very knowledgable on the subject matter and shared some interesting facts even on the bus drive there
Heidelberg: Our tour guide Larry was very uninformative. Very little info given about what we were actually seeing and didn't answer most questions.
Frankfort: Peter was Great 5 star. VERY informative, knowledgeable, personable.
This was not a half day trip to Heidelberg. It was the full day tour and therefore our Frankfort tour was at night in the cold outside walking. Which was not what we signed up for. But Peter made it worthwhile.
The first part of the tour was great. We drove out to Heidelberg and was guided through the castle and city of Heidelberg. When we got to Frankfurt, we drove by landmarks from the van, not the open sightseeing bus. We didn and #39;t stop at any points of interest either. Then we were dropped off at 3pm.
The actual tour was ok but it should be spelled out that this tour is not done by Viator but a third party, who does not advertise Viator anywhere. It took us forever to actually find the location of the tour in a city that we had never been in. Viator should have stated where the tour begins and by who. The third party who did the tour was also very rude and not very helpful with answering our questions. Thank goodness that actual things we saw on the tour were good or else this whole trip would have been a bust.
The Heidelberg Half Day was excellent but that was there it ended. There was no Frankfurt City Tour. It ended on our return at 3pm. Disappointing.
Bus was old and filthy and it smelled bad. The manager at the location was extremely rude.
The tour of Heidelberg with Andy was great! We returned to Frankfurt in time for those on the Rhine tour to get their boat. I was told to come back in 1.5 hours for my bus tour of Frankfurt. Unacceptable.
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