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Kym S

5 star rating: Highly Recommended
November 2016

Awesome experience!! Thank you

Belinda S

5 star rating: Highly Recommended
July 2016

Driver was excellent and trip to beach was relaxing and enjoyable!

Jenifer M

5 star rating: Highly Recommended
April 2016

Our driver Bryce was awesome and so informative! Beach was nice, we did not snorkel but they had snorkel equipment to rent. We had a stingray a little one come right up near the shore where we were.Not crowded which was great.

Jonathan L

5 star rating: Highly Recommended
February 2016

We've been on close to 10 trips to Freeport and this was by-far our favorite excursion. The man who picked us up in Freeport to take us to Paradise Cove was very nice. He did try to take us to a neighboring beach, but we knew from reading past reviews to stay with the original plan. We are glad we did. The place is beautiful and very well kept. There were lots of options for things to do, including kayaking and snorkeling. The weather was a little chilly, so we opted to kayak first and had a blast. Then we snorkeled with our own equipment. and saw a sea turtled, a stingray, and all kinds of fish. The reef was very beautiful. Our driver got us back to our ship on time and it was a worry-free time of relaxing and fun. For the price, you can't find a better option in Freeport. We are so glad we were able to book this excursion and would definitely recommend it.

Louis C

5 star rating: Highly Recommended
January 2016

This was an amazing shore excursion! Our guide Fran picked my girlfriend and I up by the straw market in Freeport and gave us a choice on what beach we wanted to go to. After we decided, she drove us personally to the private beach about 15 minutes from the port. Once we arrived at the beach it was beautiful and closed off from the public. As my girlfriend and I enjoyed the beach and kayaked, Fran stayed the whole time with us, watched our valuables and even took many pictures for us. Once the trip was over after about 4 hours she drove us back to the port. I would do this again in a heartbeat, Fran was so funny and nice and made us feel welcome.

Quenest H

5 star rating: Highly Recommended
November 2015

Our ride and tour was awesome! The beach was peaceful and not crowded. Also, be mindful that there is an additional fee to enter Paradise Cove

Tara H

5 star rating: Highly Recommended
July 2015

This was an excellent excursion. We ended up going to Taino Beach instead of Paradise Cove. The beach was not crowded - we had to ourselves for at least 2 hours. There was a 3 admission to the beach Paradise Cove is 11. Kayaks and paddle boards were free and available to use. We also took advantage of the Wave runner - 60 for 30 minutes. Food and drinks were also available. Our ship was late arriving and I was sure we missed our excursion, however, Brice was waiting to pick us up. Brice was very friendly and prompt in getting us to and from the beach. We had a great time and highly recommend this excursion.

Gail S

5 star rating: Highly Recommended
May 2015

This tour was amazing!

Sonya W

5 star rating: Highly Recommended
April 2015

The lady that picked us up was very funny and friendly, and did a great job getting us to our excursion. She made sure she had our transportation lined up back to the ship before she let us go off on our snorkeling excursion. She was on time for both picking us up and taking us back to the ship. We enjoyed Paradise Cove very much, great place to snorkel. Had wonderful sealifeand coral to see. Highly recommend this.

Keith D

5 star rating: Highly Recommended
March 2015

This tour was amazing!!! I would definitely go again

Florinda B

5 star rating: Highly Recommended
February 2015

We were quite satisfied with the service we have received from the tour company. Brice is very professional and knowledgeable. We will use him again given the opportunity.

Amanda P

5 star rating: Highly Recommended
February 2015

Tour was great. Got picked up in an Escalade limo which is always a plus. We even got a little local tour in for nation on our way buy a guide we had riding with us in the back. He was running a tad late, but we got back on time so it all evened out. Would definitely use them again!

John T

5 star rating: Highly Recommended
December 2014

Great relaxing getaway from the crowds. The food was not good the chicken wings were very greasy and soggy. The beer and the mixed drinks were good though. I would highly recommend this for the money you cant go wrong.

David B

5 star rating: Highly Recommended
September 2014

This tour was amazing!

Lori P

4 star rating: Recommended
June 2015

We actually ended up going to a different beach as we were the only ones and there was a very nice non-crowded beach where the entry fee was only 2. The transportation company Fran's Tours and Limousine Service was great. They dropped us and asked us what time we wanted picked up... then they even sent a limo. We will be using them again when we return to Freeport in a couple of months.

Stacey S

4 star rating: Recommended
February 2015

After some initial confusion about where we should go (Paradise Cove for $10 admin fee each or Taino Beach for $2 pp fee) driver took us to Taino. Fee included kayak use, showers. We brought our own snorkel gear but there was no reef nearby. Water was choppy due to lots of boats. Overall very happy

Sharon P

4 star rating: Recommended
October 2014

We loved this excursion. Our shuttle was there right on time waiting for us. All 17 of us. She was so much fun. She gave us lots of information about the island and what we were seeing and entertained us with jokes and singing. The beach was not crowded at all. Maybe 10 or 15 people besides our group. We had three young children with us and the water was calm and safe. Our shuttle driver (I wish I could remember her name. It started with an S.) stayed with us until it was time to return to the ship, so we were never worried that we wouldn't be back in time. She even took us to her special swimming spot and let our teen agers dive in for a few moments. What fun! I would recommend this excursion for those who would like to avoid the high cost of ship sponsored excursions. SRP

Clifford R

4 star rating: Recommended
September 2014

The place is new, clean and very nice . The staff was wonderful and the food was really good, try the conch fritters ! The driver from the port was Bryce, he is funny, very knowledgable and proud of his home island. It was like getting an island tour , totally awesome. Bryce is nice! lol

chrst2dn

3 star rating: Worth doing
April 2015

The pick-up time for both excursions I booked was at 8:30 am, with all of us going to Paradise Cove. One pick up was in front of Senoir Frogs and the other pick up at the cruise terminal. We did not know that Senoir Frog was a mile walk from the terminal. Since we were all in the same party and going to the same place, we just assumed we could all be picked up in front of the cruise terminal although how we could all have the same pick up time at two different locations was beyond me. So after calling Fran's Tour pick up service, we were finally picked up at 9:00 am. The guide was very informative about the island, but once we got to Paradise Cove, she gave me daughter and her boyfriend their snorkel gear, placed a few drops of baby shampoo in the masks, took us to the desk to pay the fee for the island and told us they would be debriefed by someone else about where they could and couldn't go. She left to do another tour and said she would be back. As soon as my daughter got out to the water and went to put the mask on, it broke. She went up to the people where we checked in and they called the tour company. The gentlemen named Brice answered the phone and told her that his wife was on another tour and she might be able to bring another mask back in an hour or so. So at this point the pick-up was 30 mins late, the mask was broke and my daughter missed out on an hour of snorkeling time. I personally called Brice and he questioned me as to whether she went over the equipment with us. I told him that no she did not, and he proceeded to tell me that basically it was his wife's word against ours and that he could actually charge me 25.00 for damaged equipment. I had three other witnesses that could vouch that she did in fact not go over the equipment with us. He told me she would be back by 10:45 to drop another mask off. When she did come back with the mask, she still didn't go over with my daughter the mask to make sure it was not broken or worn in any way.

amilloyd United States of ... 

2 star rating: It was OK, but could have been better
June 2016

To be honest, it seemed a little run down. I realize that this is not the wealthy side of the island. The establishment was not open when we arrived in the morning. Also, keep in mind you will need to pay for EVERYTHING when you get there. The posted admission price of 4 does not apply here...it's actually 10 per person because we arrived via a tour company. I heard the snorkeling is great on a calm day. It had been storming the day we arrived so there was not much to be seen. The staff was friendly and informative but I would not recommend anyone new to snorkeling if this is your first time.

Shuchun L

2 star rating: It was OK, but could have been better
February 2016

I think this was a rip-off...25 for transporation, then 11 for an admission fee and I had to paid 5 more dollars to rent poor beach chairs...I wouldn't recommend this excusrion...

Pamela N

2 star rating: It was OK, but could have been better
December 2015

Was cancelled due to weather what tour guide said and instead we were taken to another beach. Not sure why Paradise Cove was not available since we were taken to a beach about 20 minutes from port and whole way the weather was good.

Diane D

1 star rating: I do not recommend this
August 2016

I could not find the Viator transportation. After leaving the ship, we looked around and could not see a sign anywhere for the bus .

Diane D

1 star rating: I do not recommend this
August 2016

I could not find the Viator transportation. After leaving the ship, we looked around and could not see a sign anywhere for the bus .

Mayra Q

1 star rating: I do not recommend this
August 2016

voucher not specific about where to meet:confusing. Then informed we were going to Taino Beach, Not paradise cove and not what I spent hrs researching! Beach was dirty and rocky in the actual water. Transported in a crowded, hot van and given a card to take a different shuttle back. This is just a cab!

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