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I was glad that we chose the plane over the helicopter. Our pilot seemed genuinely interested in giving us a great experience by mentioning things to look for before the trip. I think her name was Taylor. She was from Texas. She also helped with pictures before and after the trip.
This flight was excellent! It really revealed to grandeur of the Grand Canyon and took us over areas a long way from the parts visited by the general public. Well worth the effort.
Oh my word! What a trip made all the more exciting by flying through a thunderstorm A tad nerve-racking. The views are outstanding and so worth it. If you want memories then go no further!
Great way to see the Canyon. It was raining the day we flew which added to the experience. We still had a great view of the canyon.
Excellent service by everyone involved, especially counter staff when checking in. Things ran well and on time, flight was smooth, views were terrific, and narration was professional and helpful. I highly recommend this flight and this company.
Booked online from the UK. Requested late morning flight but advised, after booking, that only 15.00 flight was available. Actually flew at about 14.00. Young lady pilot was excellent and I got to fly alongside her in a single engined, 9 seater. Great views and would recommend.
We called in 24 hours in advance of our flight and were told that we were good for an 11:00 departure and to be there at 10:30. We arrived at about 10:00 and were told that we were good to go for a 2:00 departure and to come back at 1:30. There was obviously a slip up in the scheduling. Long story short, your personnel went above and beyond to make things right with us and we ended up on a 11:00 departure helicopter ride....in the front seat. It was absolutely fantastic. We have bragged on your company to all of our friends we also bragged about the flight.
Absolutely excellent - really worthwhile - from booking to check in to flight to views !
I couldn't have asked for a better tour of the Grand Canyon. I'm so glad I made the purchase.
My husband and I enjoyed this tour. The pilots introduced themselves and were very nice. It was a good day for the flight. The headphones was useful and explained many sights. Only when then recording was changed from music to speaking there was a sharp noise that was uncomfortable to the ear.
qu1nns United States of ...
It was beautiful but thought we would get in closer to the actual canyon.
We had a wonderful time. The crew was very friendly and the view was breathtakingl. Customer service was also very attentive to our scheduling conflict and was able to change our reservation time. I strongly recommend this tour as well as Viator. You don't realize what you would not have seen from the ground, until you see it from the air. Diane S
The tour itself takes you out over the grand canyon and the view is spectacular, however there is quite a bit of time when you have head phones on with nothing being said. At the beginning of the tour it indicated there would be pleasant music throughout and I we spent the majority of the time concerned we were missing the narrative piece of the tour vs focusing on the spectacular view.
The only other thing I would recommend is them advising that GPS does NOT work in the Grand Canyon our much of the surrounding area and providing good directions on how to get to the airport. We got lost and missed our first flight but the company was very kind and allowed us to take a later tour which we were able to make it there for.
Again the flight itself was lovely just the narrative could have been a bit more substantial and our travel to the airport would have been far less stressful if the directions had been provided or we had been advised NOT to use GPS to attempt to find it.
Las vistas son impresionantes, pero el servicio del personal solo es correcto, no es como en otros sitios donde te explican y se involucran. Te suben a la avioneta y solo te preguntan por el idioma que quieres poner en el audio, el cual está bastante obsoleto. Pero aun así merece la pena.
My tour never happened. So much for your 24/7 help line. I received a pro forma reply that my message would be reviewed within 12-24 hours. I have still not received a reply. I originally reserved an air tour of the Grand Canyon to originate at Las Vegas. When I called to reconfirm my reservation, the origination point had been changed to Tusayan Az. I could not make hat drive with the time I had. Please review your help line process
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