A very enjoyable tour!!!
I had signed up for the English-speaking tour, but evidently this did not get passed on, as when I got to the distillery the guide and everybody in the group were not English-speakers, and was told that the tour would be in Spanish. But I was then given an English-speaking guide, for a one-to-one tour which was GREAT!!! The tour guide was very knowledgeable, and personable, and fun. She made for a great tour!!!
I would highly recommend this tour to anyone who's visiting Guadalajara and is interested in tequila!!!
Edgar was very attentive and very professional. The Herradura distillery and the town of Tequila was worth visiting. It's one of Mexico's magical cities and it is simply beautiful.
The tour guide was 15 minutes late which we understood given the traffic, but a call letting us know he was on his way would have been appreciated .
The Sauza tour was excellent! The guide there was knowledges and friendly.
tje place the guide took us for lunch had terrible food.
Had a very nice driver, but he did not know location of Herradura distillery. Toured Jose Cuervo instead. Not exactly as advertised but an OK tour.
This trip in GUADALAJARA is handled by an agency in MEXICO CITY.
Here's a tip: They don't know what is going on.
When I booked my trip, I asked when would our pick up time be. A lady told me it would be at 6:30 AM. Being mexican and knowing that Tequila is not that far from Guadalajara, I asked her to double check that, and sure enough she told me it was 9 AM. She also told me the help line as 24/7 and that I could ask for the driver's name the day of the trip.
Fast forward to the day of the trip, 9 AM. The driver hasn't shown up to the pick up point, and I am reading the agency's amigo tours facebook and google ratings. It is full of negative reviews. I call again, and ask for my driver's name and location. Firstly, the guy couldn't even find our booking through the reference number. Finally, when he found it after around 10 minutes on the line, he told me that the driver's name was Eduardo and that he was delayed.
Well now it was 9:15 and I just wanted to know how much more time I had to wait, or if the tour was going to happen at all.
He said to give him 15 minutes. And we did. But then when I called again at 9:30 AM, another lady answered the phone and told me my driver hadn't departed and that the pickup starts at 10 AM.
Our driver arrived at 9:45, his name wasn't Eduardo it was oscar and we learned that he actually has 1 hour to pickup the tour guests. Starting from 9 AM to around 10 AM. So, nothing we were told by the agency was true. We were blatantly lied to.
The driver/tour guy was very nice, which is the only thing that saved the tour. The distillery itself was cool, but we weren't allowed to take any pictures. This makes no sense. You are already allowing tourists to go inside. Let them take pictures of how tequila is made.
Overall, I'd say pick another agency, because even if you get a cool tour guide such as Oscar, you are going to have a bad time over the phone. And prepare to not take pictures.
The tour was awesome however we had booked a van for all of us to go together however our van was sent to Mexico City instead and that meant we had to go into two different cars. The car I went into had a driver that didn't know much about the areas and was on the phone many times which was very annoying.
Do not book this tour, you do not get what you pay for - you do not visit the Herradura Tequila Distillery, you do not get a small tour group it is a 50 seat coach, and its not a full day its more a late morning/lunch time departure. However do take the time to visit Tequila, it is a great place to visit while in Mexico.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Sat Dec 10 18:56:47 PST 2016 Viator, Inc. CUR015 - 330203 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.