This is a DIY tour, except for day 1 and 2, where a driver picks us up at the Guilin station, sends us to the hotel, accompanies us to the mountain vintage point and drops us off in Yangshuo. A whole day in Yangzhuo is on our own cost.
The rest of the tour is on our own, where we need to catch a 3 hour bus ride to Longsheng. The journey to Longsheng is challenging even for Chinese speaking tourists like us. Why? Cuz there is a need to purchase tickets for the public bus, entrance fee, and transfer to the hotel which is located at the top of the rice terrace. Due to the transfer issues, we did not have time to do the 3 hour hike through the rice terrace. In the end, we had to hire our own transport to bring us to the hotel.
The hotel staff at Longsheng explained that if we contacted them directly, we would not have had so much difficulties. They also tried to contact the tour operator who could not be reached! We were very disappointed with the fact that the tour operator cannot be reached even via wechat or phone call and does not even have the courtesy of finding out how our tour was getting on. Fire (take money) and forget policy.
We paid good money for a tour, not a DIY stressful experience. If you are considering this tour, take my advice: DON'T! There are better options out there!