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Private Shuttle in Guatemala

Guatemala City, Guatemala

From $15.00

Price varies by group size

Lowest Price Guarantee

Select Date and Travelers

Reserve Now & Pay Later
Secure your spot while staying flexible
Free cancellation
Up to 24 hours in advance.
  • 1 to 3 hours (approx.)
  • Pickup offered
  • Mobile ticket

Overview

No need to rent a car or navigate the roads of Guatemala. Book this private shuttle service and sit back and relax as you travel to Antigua Guatemala, Panajachel (Lake Atitlán), and Guatemala City. The driver will make stops along the way, allowing you to experience the country. Service from the Guatemala City Airport is available.
  • Avoid waiting in long taxi lines or renting a car
  • Travel comfortably in a private air-conditioned minivan
  • Pickup in Antigua Guatemala and Guatemala City is offered
  • Travelers should arrive at the airport three hours before departure

What's Included

  • Local taxes
  • Hotel pickup and drop-off (selected hotels only)
  • One-way private transfer
  • Transport by air-conditioned minivan
  • Transport by private vehicle
  • Excess luggage charges (where applicable)

Departure & Return

Possible departure locations

Departure Point

  • La Aurora Airport
    Guatemala City Guatemala

  • Guatemala City Metropolitan Area
    Guatemala City Metropolitan Area, Guatemala

    We pick up passengers at most of hotels & Airbnb in Guatemala City, Airport, Bus Stations

  • La Antigua GUATEMALA
    H75C+C5H, Antigua Guatemala, Guatemala

    We pick up passengers at most of hotels & Airbnb in Antigua Guatemala.

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Shuttle to/from Lake Atitlan
8/4/2021 - 9/1/2023
Monday - Sunday:04:00 AM - 08:00 PM
Shuttle to/from Antigua
8/1/2020 - 9/1/2023
Monday - Sunday:12:00 AM - 11:30 PM
Shuttle to/from Guatemala City
7/1/2020 - 9/1/2023
Monday - Sunday:12:00 AM - 11:30 PM

Drop Off Point

Drop Off Point

Please Note

Destinations are Antigua Guatemala, Guatemala City, or Lake Atitlan. Please select the right tour-grade for your reservation.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • Children must be accompanied by an adult
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
Operated by Authentic Guatemala

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

about cancellations.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on face masks and attendee health during Private Shuttle in Guatemala ?

A:The policies on face masks and attendee health are:
  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers

Q:What is the policy on sanitization during Private Shuttle in Guatemala ?

A:The policies on sanitization are:
  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized

Q:What is the social distancing policy during Private Shuttle in Guatemala ?

A:The policy on social distancing is:
  • Social distancing enforced throughout experience

Q:What measures are being taken to ensure staff health & safety during Private Shuttle in Guatemala ?

A:The policies on staff health & safety are:
  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms

Traveler Photos

See more

Traveler Tips


I highly recommend this service for hotel transfers while visiting Guatemala City.
Reviews
5.0
50 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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0
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Reviews by Viator travelers.
Showing 1-10 of 50 reviews
Through Instructions
Alexandra_C, Aug 2022
Great service. When I got to immigration, I connected to WiFi to see the messages via WhatsApp. They sent me a picture of the car, driver, and a direct phone number. That gave me peace of mind as well the vendors and tacos are overwhelming at the airport.
Great airport pickup service
Suzanne_M, Jul 2022
This is a great city to tour. 35 years of civil war abd now the city is reborn. Great architecture. Great food. Friendly people. Having a guide who speaks English is great if you dont know a lot of Spanish.
Response from Host, Jul 2022
Amazing City! Guatemala´s worth a lot. Many thanks for exploring our beautiful city.
Excellent Service!
Michael_G, Jun 2022
Excellent service! Joel waited for us when our flight was delayed, and we had further delays with customs. He helped lift our heavy luggage!
Response from Host, Jun 2022
Thank you Michael. I hope you enjoyed your time in Guatemala.
Great idea!
Jake_J, Jun 2022
Great communication. Safe and easy. Used WhatsApp to chat with our driver and they were prompt and drove safely!
Response from Host, Jun 2022
Thank you Jake. I am glad to hear everything was fine with your transportation in Guatemala.
Great service
Kris_W, Jun 2022
Great pickup from the airport and to my hotel. My flight was delayed several times and several hours past the time I was originally supposed to land. They were on top of the schedule and waiting for me as soon as I headed out of the airport
Response from Host, Jul 2022
Thank you! It was nice to help you.
Highly Recommended
kenya_G, Jun 2022
Not much to tell. Dependable service, nice interaction with the driver who spoke English and was very helpful. On time. Very responsive. I recommend.
Response from Host, Jul 2022
Muchas gracias! Kenya. We like to take care of our customers in the best way.
Transport to Antigua
Angela_S, Jun 2022
Comfortable transportation for our family of 4. The driver was a little late and we scrambled a bit trying to figure out where to find him. But, other than that it was a great service!!! Rafael was so kind and professional.
Response from Host, Jul 2022
Thank you Angela! Sometimes the Guatemala City airport is a headache, we will try to be more attentive.
Recommended
Simone_C, May 2022
Great transportation experience. I absolutely recommend it! We were very confortable and they were very friendly.
Safe and Flexible Transportation
Christian_C, May 2022
Driver was on-time for our late pickup at the airport. We felt safe during the trip from the airport to our Airbnb in the city. He was flexible and make a stop for us to buy food in our way to the city. He also provided recommendations on main things to do in the Guatemala City area.
Great driver
Ade_F, May 2022
Our driver is a lovely man. Was very patient with us, sopped for us to get breakfast, asked several times if we needed more stops. His driving is safe, comfortable and I'll definitely use him again
Very kind driver. He was...
Lauren_R, Apr 2022
Very kind driver. He was right outside the airport to pick me up when I arrived. We had to take an alternative route to Panajachel due to protests happening around the country and the manager kindly called to inform me of what was going on. I also had to change my drop off location which they easily accommodated.
Excellent ride to Panajachel
Randy_S, Apr 2022
Excellent driver who knows the best routes to follow. I also enjoyed our conversation. He was there on time as promised.
1 traveler found this review helpful
Friendly informative driver
Dixie_G, Mar 2022
The driver picked us up on time. He spoke English and gave us some helpful tips on where to go in Guatemala City. The car was clean, and he was a safe driver. The ride from Aurora Airport to our hotel in Guatemala City was brief, but we were glad to have a pleasant welcome.
Friendly driver who went above and beyond!
Dixie_G, Mar 2022
The driver met us outside the terminal holding a placard with my name. He spoke Spanish only but luckily with our just-enough Spanish we were able to communicate with each other. I thought that he would solely function in the role of the driver, but he proceeded to serve as a mini tour guide as well. In Spanish he described the main streets/neighborhood we were driving on, the weather, common food and drink, and also gave us a sampling of Guatemalan traditional music. He also communicated with the guard of our AirBnb during the initial check-in process. What a warm welcome!
A viator representative...
Rotem_K, Mar 2022
A viator representative made a mistake by selecting the option of my destination being in guatemala city, despite the fact that he confirmed with me several times my hostel address in antigua. Then the tour company contacted me that I have to pay double the amount because my destination is in antigua and viator.com selected the option of guatemala city. Viator.com would not give me a refund or pay the difference, even though it was their mistake. Also, they said a manager would contact me to sort this out, but of course this never happened. Needless to say that I will never use their services again.
Response from Host, Apr 2022
Yes please, be careful by selecting the correct tour grade for our Private Shuttle service. We have 3 options: Shuttle to/from Guatemala City, Shuttle to/from Antigua Guatemala and Shuttle to/from Lake Atitlan. If you´re departing or your final destination is Antigua you have to select Shuttle to/from Antigua. We will contact Viator and try to find a way to clarify this. Thanks!!
Professional driver did...
Laurence_D, Mar 2022
Professional driver did an outstanding job. We were in Good hands, would highly recommend. Was easy to schedule and excellent communication
Response from Host, Mar 2022
Thank you Lauren! We are happy to help.
Amazing car service
Taidee_M, Mar 2022
Amazing service. The driver was on time and super polite. I booked all my car services through them and was not disappointed once.
Great ride!
Anthony_L, Feb 2022
Enjoyed the company with Fabio from the hotel. Was on time, very professional and friendly. Dropped me off at the airport I wanted to be. Will use again!
Response from Host, Feb 2022
Thank you Anthony!! Until next time.
I had 4 family members...
Adele_H, Feb 2022
I had 4 family members who tested positive for Covid and were unable to come. When I requested a partial refund, Fabio Saenz(the operator)responded that he would adjust his price. When I contacted him a few days later because the price had not been adjusted , he went back on his word. I do not recommend this company.
Response from Host, Feb 2022
Dear Adele, I think there was a misunderstanding, you received a roundtrip airport transfers to Antigua Guatemala, however you booked one within Guatemala City which is cheaper than the trip to Antigua Guatemala (which is another city). I explained you that instead of giving you a partial refund I was going to accept the trip in Guatemala City as a trip to La Antigua Guatemala and that the difference in price was going to be your discount for the passengers who couldn't travel at the last minute. I am sorry for the inconvenience.
Kind driver and easy to book
Jenn_G, Jan 2022
Our driver was a wonderful guy, and it was also easy to book! The only thing we didn't like is that we thought we were going to get a minivan but were picked up in a small SUV. My partner gets motion sickness rather easily, and so the smaller vehicle was tough for him on those curvy mountain roads. It would be great if given the option to guarantee/request vehicle type.
Response from Host, Jan 2022
Thanks, Jenn. I appreciate your comments and We will take your suggestion. Until next time.

Questions?

Product code: 68202P3