The night before our pick-up at the hotel, I called customer service to confirm. They answer the support line in German, but once I spoke in English, the representative did also. He pulled up my reservation instantly and confirmed the time. Our driver arrived exactly when they said he would, and it was the same driver who picked us up at the airport on our arrival, which was lovely! I would absolutely use this service again. So efficient, friendly and responsive.
very courteous driver. Arrived on time, loaded us up and on our way.
Excellent service. Our minibus was waiting on arrival and picked us up exactly as scheduled. The driver was extremely helpful and had agreat sense of humour. Will definately use again.
The driver arrived on time and was helpful in loading our luggage into the taxi.
The guy was on time but couldn't speak English like promised and on top of that he wanted us to pay extra. Would not recommend.
I'm sure the car was fine. However, when I booked through your company, and then you subcontracted the fare out, somehow 4:45PM turned in to 4:45AM - when I called and asked for help to ameliorate this and ensure the drive would show up, I was told that it wasn't your responsibility because another company had done the booking. BUT YOU WERE THE COMPANY THAT TOOK PAYMENT. Sub-par service, will not use you again.
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