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Rachel N

5 star rating: Highly Recommended
April 2016

This tour is amazing! We stayed in a 4-star hotel in Sapa that was brand new and had a great view of the mountains Amazing Hotel, had a private tour just myself and my husband with a great guide for the 2 days of trecking Phaj Muas belongs to one of the local minority tribes, speaks impressive English and took us through trails where we could see beautiful landscape and how local tribes live, always respecting our pace. Only cons relate to the tiredness of the overnight in the train to arrive and leave Sapa and also to the fact that we could not do an early check in at our hotel in our arrival to Sapa, so we were taken to the agency to another hotel to take a shower not the best installations and have breakfast and also before our return to Hanoi.
I definitely recommend this tour!

Mandeep B

5 star rating: Highly Recommended
January 2016

I thought everything was amazing. Really happy with this tour including the trek and our guide Thinh (or spelt Thanh). The only thing I thought could have been better was the dinners, it seemed very samey on the two nights we were in Sapa and very simple. A choice for dinner would have been great.

Alwaleed A

5 star rating: Highly Recommended
December 2015

Best Part of my trip to Vietnam. The tour guide was very informative and fun. The town is a must visit to all visitors to Vietnam. Be prepared for cold weather during winter.

Gwenda H

5 star rating: Highly Recommended
November 2015

We had a great experience in Sapa. Our guide TimLuan was fantastic - informative, entertaining, extremely patient in answering our many questions and very attentive to our comfort and safety on the tracks we loved the detours off the main paths. Our two walks through the countryside were varied, both with beautiful scenery and a great insight into life in the region. Lunches were enjoyed in unique settings. We thoroughly enjoyed our tour and congratulate Bravo Indochina Tours

Psmquan

4 star rating: Recommended
November 2015

Tony in the office is VERY helpful and can write proper English. I had problems at the train station, he called, what's app........and helped.
I saw others tour guide can speak much better English.

Graham M

1 star rating: I do not recommend this
December 2015

Viator sub-contracted this tour out to a company called Bravo IndoChina tours who were a complete shambles. We got picked up from our hotel to be taken to the train station by someone who didn't have a clue about the tour and turned out to only be a random Uber taxi driver. We were also dropped off unnecessarily early to the station.

When we got to Sapa we were briefly met by the guide who led us to breakfast at a different hotel to the one that we were actually staying at. He informed us we could check into our hotel at 8.15 which he'd confirmed with the reception. We went there but couldn't actually get our room until 9.30.

The trekking was ok but more of a walk through the countryside. It was a big pity the guide didn't do anything to deter the local women from constantly following us and trying to sell us trinkets. This really took away from a beautiful part of the world.

Bravo had been in contact with me before the tour as apparently we needed a voucher that was different to the Viator one. Despite chasing them many times they never actually sent it to me even though they kept saying they would. Eventually they sent it to our guide. this voucher was also to be exchanged for our train tickets for the overnight train back to Hanoi. My friend and I were given tickets for berths in carriages at opposite ends of the train but verbally told they were actually meant for the same cabin and just to go there. However, when we did this the train staff weren't happy at all and kept asking us to move.

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