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We booked this small group tour because I knew it's take 6-7 hours to sapa from hanoi, unfortunately the outbound journey me and my friend's seat arranged at the end of the roll even though there've seats of front roll, that's made us trapped in our seats for whole journey very uncomfortable. After we complain about this situation to the tour agency, they reserved the seats for us when back to hanoi, that's totally different and feel much better.
The itinerary of 2nd day is not really same as the information from trip advisor website, the fact is, for the 3rd day morning journey was switch to the 2nd day afternoon, that's wasn't a good idea to trekking over 10km in the middle of afternoon under the temperature over 32C.
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