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The driver's car was clean. He was really early and I think the only thing I would say is that after you put in your flight information online you should get an email of some kind letting you the time the driver will be picking you up. I know it asks that you call them but you will incur charges if traveling internationally. The driver ended up having to wait 30 minutes for us to get ready.
Rich United Kingdom
great service, on time and very efficient
Driver was prompt and the vehicle was comfortable for the ride from our downtown Hanoi hotel to the airport. Highly recommended.
smooth transfer to airport, Glad to have everything arranged. Spoke English and talked about city and sites as we drove toward airport.
Driver on time and very kind and professional perfect transfer
Thank you to the Viator team for the excellent service my friends and I received during our recent girls weekend to Hanoi. Our transfers from the airport to the hotel then the hotel to the airport ran smoothly. In a city where the driving can be chaotic we found our drivers to be excellent, vehicle comfortable and overall service reliable. We would highly recommend Viator to anyone needing transfers.
did all that you would wish for a transfer
they were at the airport and waiting for us.The car was.very clean and new. The driver was very careful and polite. we would use them again and glad that we had booked our return transfer with them.
A great service which I would use again. Buffalo Tours sent message to hotel, so there was never a need to reconfirm and ask about pick up time. Drivers were great and always were on time getting us to where we had to go.
very good service
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