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The driver's car was clean. He was really early and I think the only thing I would say is that after you put in your flight information online you should get an email of some kind letting you the time the driver will be picking you up. I know it asks that you call them but you will incur charges if traveling internationally. The driver ended up having to wait 30 minutes for us to get ready.
Driver was prompt and the vehicle was comfortable for the ride from our downtown Hanoi hotel to the airport. Highly recommended.
smooth transfer to airport, Glad to have everything arranged. Spoke English and talked about city and sites as we drove toward airport.
Thank you to the Viator team for the excellent service my friends and I received during our recent girls weekend to Hanoi. Our transfers from the airport to the hotel then the hotel to the airport ran smoothly. In a city where the driving can be chaotic we found our drivers to be excellent, vehicle comfortable and overall service reliable. We would highly recommend Viator to anyone needing transfers.
they were at the airport and waiting for us.The car was.very clean and new. The driver was very careful and polite. we would use them again and glad that we had booked our return transfer with them.
A great service which I would use again. Buffalo Tours sent message to hotel, so there was never a need to reconfirm and ask about pick up time. Drivers were great and always were on time getting us to where we had to go.
Adrian G Australia
It was well worth arranging transfers between Hanoi airport and our hotel. The service was on time, clean, polite with no problems. Highly recommended.
Felicity F United Kingdom
Good worked well both ways guy met us on time and arrived to pick us up on time
Richard E Australia
Exellent Trip, only hicup was thre return trip to airport driver was 10 min late for pickup, got to airport on time .
As with all Buffalo bookings the driver was on time and drove us to the airport with little fuss. Professional and courteous. We were picked up at 6.15am and the traffic was starting to get heavy already. The trip from the Hilton in the Hoan Kiem Lake District took 45 minutes so make sure you allow up to an hour in heavier traffic times.
Kerrie M Australia
Having this area sorted takes a lot of worry out of our trip. The pick up went smoothly and would recommend this service. Job well done.
Our return to the airport was as perfect as was our arrival. Our driver was prompt. We highly recommend your service.
The driver was late but we contacted the company , they called us back several times with apologies and to check we had been collected.
Driver on time and helpful and the transfer was confirmed the day before travel by Buffalo Tours. We didn't have to do a thing. Very efficient organisation.
The driver was their to meet us at the airport and drove us to our hotel. Very efficient service, friendly staff. Would definitely use this transfer again especially as we were travelling with a group.
Having this transfer made the trip stress free. The drivers were extremely punctual and courteous and the cars were clean and tidy.
I was picked up on time and everything went fine from hotel to airport.
Most definatly the way to go, we payed about $18. for our transfer to our Hotel, while at the airport some taxi operaters were offering the trip for about $60-$80, a lot les hassle, book this way.
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