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Very informative tour with a very knowledgeable guide. I can only recommend.
Sam is a terrific person conscientious, articulate, knowledgeable, thoughtful, and attentive to detail. No criticisms whatsoever. I could have skipped the water puppet show, but obviously it is a popular activity for tourists and others. Suspect I don't understand how difficult it is to perform. If I ever return to Hanoi, I would be happy to have the same guide!
Good tour of Hanoi. It was rainning all day, it was worth every penny.
So lots of interesting experience with our day trip in Hanoi. Our guide Thanh of Bravo Indochina Tours is really knowledgeable. He told us a lot about Hanoi history and about local food, lifestyle. Highly recommend
I'm not sure if we were lucky or whether it's standard practise but my husband and I had a charming tour guide to ourselves. Not only were we able to ask questions easily but she was happy to do things at our pace. We feel we saw most of the important features of Hanoi, and learnt a lot of its history along the way. Well worth while and great value for money.
Singh was an excellent guide in the cultural, political and religious background to Vietnam--really excellent. We hit places of interest. Oddly, the only thing I could have done without was the cycloride around Old Quarter (walking my preference). But it was time and money well spent.
Tour was to start with hotel lobby pickup at 7am. By 7:30am no show. No one answered phone in tour office. Called again at 8 am, no answer. Called again at 8:15am, finally got a response, then hang up. They called backed 10 minutes later. They claimed to have tried calling my room, no response...of course no as I was waiting in lobby as instructed. Think they simply did not intend to pick me up. Finally picked up at 9:25am. Tour guide said he was called by your office to come to hotel at 8:30am, further asked me to say I was his friend, not your client ask office had not prepared official documents for your...all leading me to think office never planned to provide my tour. In end tour was excellent. Guide and driver were perfect. I enjoyed the 9 hours tour. Really upset with management for keeping me waiting two and a half hours and lots of anxiety. Viator gave 10 discount on 109 cost. Think Viator could have done better. Other Viator to Hoa Lu and Tam Coc was 45 minutes late pick up!
We were met by our guide, who explained the excursion to us. She had organised a driver who was amazing in the traffic. At all times we felt she understood her subject, was able to communicate it to us in an interesting manner. Breakfast and lunch was fabulous, the cyclo trip through the traffic really made us understand the frenetic nature of Hanoi traffic. Loved the puppet show.
Excellent tour and good organized! High Flexiblity for our wishes.
We really enjoyed the Hanoi city tour so much, a highlight of our trip and guide Huong were absolutely welcoming and knowledgeable, the lunch at 5 spicy restaurant was also excellent. This was a highlight to our overall trip. Highly recommended
This is my second time seeing the Water Puppet Show so obviously you can't miss this.
Bravo for excellent services!!! Amazing Hanoi tour, taste some typical Hanoi foods like Bun Cha, Pho Con, etc...meet the locals while sipping a cup coffee, discover Hanoi history and cultural with guide Trung, a young and energic Hanoian who takes you everywhere with fun and knowledges. A full day of many activities, tired and so many fun.
Highly recommend for one day tour combined sighseeing, then went for coffee and street food
A good trip which gave a good overview of interesting places to visit in Hanoi. Would recommend if in Hanoi for only a few days as it covered the main sights in the centre of Hanoi in one day.
The puppet show is amazing, nva miss this and the cyclo ride calm and relaxing.
Mahbub E Farid Bangladesh
It was good. The only down side is that the guide did not inform me of his cell number and I lost him and had a hard time to reach him through the company phone. Anyway would recommend to anyone with just small advice, at the very beginning, please collect the cell phone number of the guide and make communications very clear.
Great tour, great guide. Very informative. Just ended up being the two of us with our guide. Water Puppet Show is a dud - people falling asleep all around me.
It was great! Tour guide was really nice and accommodating. Really enjoyed this tour.
Good tour but just so mad in Hanoi you don't actually travel very far poppet show was just 2nins from our hotel
The Hanoi City tour is great value for money as you get to see all the main sites and a very substantial lunch is included the food was very good. Our guide was very informative and friendly and despite there being a mix up about breakfast not included in the package as stated on the Viator website our guide was kind enough to buy us both a banh mi to go with our egg coffees. Despite the torrential rain had to buy ponchos and wade through ankle deep water, the tour was very enjoyable and we got to find out about the history of Northern Vietnam. The Museum of Ethonology was a highlight as you get to go outside and explore full-size houses from all the different ethnic groups. We also stopped at a lacquer workshop where we got to see people working on the different stages of creating the famed Vietnamese lacquer paintings and products. The cyclo ride at the end of the day was also a good way to see more of the Old Quarter. Some people may find the day slightly rushed but this tour is definitely a good way to fit in a great deal of sight-seeing and history if you are short on time.
Our guide was quite knowledgable, and spoke very good English. It was a very full day. Egg coffee at the end was the frosting on the cake.
Guide a bit difficult to understand. Water Puppet show quite amazing. Did not get cycle ride
Theresa J United States of ...
This was part of our trip package! I am glad I didn't pay extra for it.
Firstly, it is not a 10-hour trip as advertised. Secondly, the guide was late for an hour. She thought informing the hotel reception about the amended tour time would suffice, but the hotel reception did not inform us about the delay. The guide was also apparently unclear about the itinerary and even had to check with our paper at hand to know some of the places to go. Certainly not recommended.
Our tour was extremely disappointing.
The tour guide turned up 2 hours late, claiming to have left a message the night before with our hotel to inform us of the new starting time. We checked with the hotel - he didn't leave any message. He then said he wanted to start later because it was Sunday and he wanted to sleep in and have breakfast.
We asked when we were having breakfast and he said we probably didn't need breakfast as we would have had it at the hotel, which we hadn't as we knew it was part of the tour. He then said, well, would you prefer breakfast or coffee at the end of the day? I said we get both and then showed him the itinerary which confirmed it. He reluctantly took us to have a Pho. There was meant to be Vietnamese coffee with breakfast but we weren't offered any and as just getting a Pho was such an effort, we didn't bother asking for it.
The tour guide wasn't informative. He was completely disinterested in the whole thing, skipping parts of the tour so he could pocket the money he was meant to be using to buy ticket/food/drink, and did everything possible to finish it as soon as possible.
When we asked about the Ho Chi Minh Mausoleum, all he said was it's not even his real body in there, it's just a dummy! He suggested we not bother going inside and just see it from the outside.
He didn't accompany us to the water puppet show and just gave us tickets to see it on our own, pocketing the money for his ticket.
He also skipped the beer/coffee at the end of the day, again pocketing the money.
The tour ended up going for just over 5 hours, nowhere near the approx. 10 hours advertised.
Private tours obviously depend very much on what guide you get, and our guide made it an awful experience.
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