Excellent experience. The tickets were waiting for us at the hotel when we checked in and we had front row seats . If short of time in Hanoi this is the best way to book as often there are no seats left if you try and do this yourself and there is no point of seating at the back row !!
The hotel ticket delivery was great but the front row tickets were the best part! We could clearly see everything that was going on and it was very entertaining! I would recommend this show to everyone!
Tickets delivered to our hotel AND front row seats! The price for this service was about twice the cost compared to purchasing from the box office, but at 11 per ticket, it was reasonable enough and we were guaranteed seats for the show we wanted.
The show itself was entertaining even if we couldn't understand the language.
Tickets were delivered to our hotel in advance. Puppet show was excellent, not too long, and very entertaining.
I am pleased I purchased this event. The water puppet show was a very unique experience.
An enjoyable show. Tickets were delivered to our hotel as requested.
The water puppet show is fun, and it was convenient, but not essential, to have the tickets delivered to the hotel. This is not a higher rating because I had some difficulty determining when the tickets would arrive, so that I could get them in time to make it over to the show. It all turned out ok, but the communications were difficult.
While it isn't the most spectacular cultural show, it is worth doing for the price. The music is enjoyable and it is worth the cultural experience.
Good production, but far too crowded. Left early because we couldn't keep people from kicking our seats.
We were told by your staff that we would get seats at the front which we particularly asked for. We were in row 11 and we could only see parts of the stage through heads. The seats were allocated on 30 December so obviously the front row seats or anywhere near the front were already given to other bookings. We could not see all of the stage at any time. Viator cannot sell this tour with the expectation of getting seats at the front of the theatre.
Note from Viator: Thank you for your feedback! We have heard from the tour operator concerning this experience, please see their response below:
We have been operating this product for a long time and have received many complaints about sitting right next to the stage. Namely that it can be too noisy and it does not provide a good view of the stage. Additionally, if you sit between rows 1 and 5 the water from dragon at the show may splash on you. For these reasons, we seat our guests in rows 6 - 15.
At Viator, we can put in special requests for you, but we don't guarantee that we'll be able to have those requests filled. All of our tours are meant to be taken "as is" - the way that the tour operator offers them. We apologize for any inconvenience, but we do hope this information helps. If you have any further questions please feel free to contact us.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–Sat Dec 03 08:31:46 PST 2016 Viator, Inc. MAR015 - 330206 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.