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We confirmed, providing our ship name and arrival time. We specifically advised that the we did not know which port we were landing at. The excursion was confirmed. Upon arrival, the tour operator was not there - having gone to Ho Chi Minh Port while we landed elsewhere. Then we find that lunch had not been arranged while our tour description clearly said LUNCH INCLUDED. This was not a well run tour. The guide, Lam, was well informed, helpful and spoke English quite well.
The cyclo's are an experience - sometimes frightening in traffic. Be sure you get one that allows you to sit comfortably. My husband's seat was tilted back so he viewed sky the entire time - or had to awkwardly sit forward which is hard on your back.
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