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My flight was delayed yet the airport transfer waited for our arrival. When i knew of the delay, i immediately update Viator of the delay. Sure enough at the airport, a lady with our names-was waiting at the exit. Though it should have been a shared ride, we were the only passengers. We were dropped off our hotel as booked. Booking with viator has answered our prayers to destinations where majority of the people dont speak English. It was useless talking to the driver. At least one is assured that the driver knows where you are heading.
Very nice thank you. Even if the plane arrived late a girls was waiting for us with our name card. She escorted us to the mini bus and all was as expected.
Arranged to be collected from Than Son Nhat Airport and taken to the Rex Hotel in Saigon. We arrived early evening and it took around 45 minutes to get our visas, once we had got our luggage and passed through customs we were met by a representative holding a sign with our name on it who directed us to our driver. It made arriving in Saigon for the first time and arriving at our hotel a seamless experience, very good.
Guide was there when we came out of arrivals late because of a lost bag and delivered us to our hotel efficiently.
They where right there outside with my name on. Big van. Very polite driver. I am happy. The price can be a bit competitive...
Megan P Australia
Pickup and transfer was great lovely car bottle of water, Excellent service.
Great experience waiting for us on arrival with our name on sign. Spoke good English we were pleased.
The pickup person was on time and in the right place. After a 24 hour trip, we were so grateful! This booking worked out exactly as promised. The gentleman was a good driver and delivered us to our hotel promptly. Yeah and thank you!
To be honest everything runs on time in the country. I planned my holiday to the second, and this country did not let me down, our tours and transfers were brilliant everything on time - like me!!
Our driver was on time and waiting for us when we finally exited immigration at 2am. Very efficient and comfortable.
My plane was two hours late and I was very happy to see that my driver was waiting for me at 1:30am.
You always get a bit nervous when arriving after a long flight and battling customs. We arrived outside the terminal to a smiling young lady with our name in big letters on a board. Jumped into a air con mini van and off. Hassle free and happy knowing you are on your way to your hotel.
We had a 1 hour delay arriving into Ho Chi Minh but the drive was there for us when we arrive the car was clean big and the drive to the hotel was vey safe.
Met by a very friendly rep who showed us to our transport. Everything efficient and on time
Driver arrived at our hotel on the dot. Very convenient. I highly recommend to anyone who wishes to travel to Ho Chi Minh.
Arriving in Ho Chi Minh City at 6 o'clock in the morning, I was keen to arrange transport to the city centre hotel without being 'ripped off' by a taxi driver or arriving without the correct currency. Booking the transfer in advance, and paying by card seemed like the ideal answer. The driver was waiting for me as I came out of the Arrivals hall and the comfortable journey to the hotel was completed with a minimum of delay.
When we finally exited the HCM airport terminal after a one hour wait for our Visa, there amongst the sea of people was the young lady from Buffalo Tours with our names on our board , we had a private limo transfer to our hotel and it was worth the money. Why stress yourself out after going through the arrival process, much easier to book in advance, it might cost you a bit more but peace of mind is paramount
We arrived on a very busy day, the first day of Tet. There were long queues, traffic issues and closed streets. Our Transfer was fantastic, the lady who met us went out of her way to get us to our hotel, even coming with us to escort us through closed croweded streets to make certain we made it. Excellent service - Highly recommended.
It was an easy airport pick-up with a sign at arrivals. Reasonable pricing as well. We arrived late and the driver waited without question or annoyance. He was a friendly and knowledgeable, English-speaking driver, who enjoyed sharing tips and information about the city along the way to the hotel. Clean and comfortable transfer! Would use this service again!
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