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Perfect - Met at the International Arrivals terminal, and the vehicle was clean and well-maintained. Driver was a wizard at the wheel.
Our driver was waiting for us immediately outside the terminal. He was holding a sign up with my name so we quickly identified him. He understood English well and spoke it well enough to communicate with us. He asked us to wait curbside while he retrieved his vehicle a small SUV and this took about five minutes. Our driver wasn't chatty this is our preference and he efficiently got us out of the airport and to our hotel. Everything was smooth! We'll be using this provider again.
Our drivers had to wait for us for more than 2 hours because of the issue my friend had with her Vietnam visa. We appreciate their patience! Our drive from the airport to the hotel was comfortable. Highly recommended!!
I would do this again. There was someone waiting with our name and transport was easy. I would do it again. Taking the ride from the hotel to the airport is pricey considering when you learn how much the cabs are. So I would suggest taking the transfer service when landing but taking a cab or even an uber which even cheaper than a cab from the hotel to the airport.
This service was great. Met by a lovely young lady as soon as we got our bags, who quickly got us on the car to our hotel. The driver was also very good and very professional.
Paul M Malaysia
Simple pick up, no issue, hassle free way to get to our hotel, will use again.
Very efficient - our driver was waiting for us just outside the airport.
Our plane was delayed in Singapore for 2 hours because of a flat tyre. When we eventually arrived at Ho Chi Minh airport After 24 hours of travelling I was so relieved to see our driver was still waiting for us. Thank you very much.
I would highly recommend this kind of arrangement. Vietnamese are very kind to assist you with your needs. I visited Vietnam and arrived past midnight with no hotel. Good thing, airport transfer has been arranged. I told them I dont have hotel yet and requested to help me look for a budget hotel which they did. Their management even called me after I checked in just to make sure the driver did find me a hotel.
My flight was delayed yet the airport transfer waited for our arrival. When i knew of the delay, i immediately update Viator of the delay. Sure enough at the airport, a lady with our names-was waiting at the exit. Though it should have been a shared ride, we were the only passengers. We were dropped off our hotel as booked. Booking with viator has answered our prayers to destinations where majority of the people dont speak English. It was useless talking to the driver. At least one is assured that the driver knows where you are heading.
Very nice thank you. Even if the plane arrived late a girls was waiting for us with our name card. She escorted us to the mini bus and all was as expected.
Arranged to be collected from Than Son Nhat Airport and taken to the Rex Hotel in Saigon. We arrived early evening and it took around 45 minutes to get our visas, once we had got our luggage and passed through customs we were met by a representative holding a sign with our name on it who directed us to our driver. It made arriving in Saigon for the first time and arriving at our hotel a seamless experience, very good.
Guide was there when we came out of arrivals late because of a lost bag and delivered us to our hotel efficiently.
They where right there outside with my name on. Big van. Very polite driver. I am happy. The price can be a bit competitive...
Megan P Australia
Pickup and transfer was great lovely car bottle of water, Excellent service.
Great experience waiting for us on arrival with our name on sign. Spoke good English we were pleased.
The pickup person was on time and in the right place. After a 24 hour trip, we were so grateful! This booking worked out exactly as promised. The gentleman was a good driver and delivered us to our hotel promptly. Yeah and thank you!
To be honest everything runs on time in the country. I planned my holiday to the second, and this country did not let me down, our tours and transfers were brilliant everything on time - like me!!
Our driver was on time and waiting for us when we finally exited immigration at 2am. Very efficient and comfortable.
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