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Ryan our guide for Houston was great! Knowledgeable of the area, building, and fun facts. He went out of his way to provide blankets for seats. 1hr ride to Galveston, couple 10 min stops at wall, Bishop house. Needed more time to site see. Bring snacks! Saw dolphins, but next time I’d rather sitesee
We enjoyed this tour...both drivers were knowledgeable and it was obvious that they both enjoyed sharing that knowledge. Don't miss this opportunity to enjoy exploring these cities without having to drive in extreme traffic.
We really enjoyed both parts of the tour. Firstly the tour of Houston was excellent with a great guide who was interesting and courteous to all guests. Secondly we went to Galveston and had a wonderful afternoon with a super tour guide who went out of her way to look after us all. We particularly enjoyed the castle museum. Thanks.
This trip was amazing!!!
My parents and I are so happy we booked your trip. It was the best way to get a look at the city and the tourguide was doing a great job!!
The guide showed us the beautiful sights of galveston. We loved it!
And we got lucky at the dolphin tour!!
Wonderful day,excellent tour guide,nothing was too much trouble.Thought Galveston and the dolphin boat trip a highlight of our U S A holiday
We were very pleased the staff and tour guides were so friendly the trip was great I give it a 5
This day trip was perfect for my short trip and wanting to get a taste of Houston Galveston. The tour buses were clean and comfortable. They were to accommodate and assist with someone who is handicapped. On the day of the trip, Antonio, the owner and tour guide was challenged by a downtown parade in Houston and the beginning of a parade in Galveston. He handled it well and gave us the best tour he could under the circumstances. When we arrived at Galveston, we took the dolphin watching boat ride which was a lot of fun, seeing quite a few pods of dolphins, swimming right up to the boat for great photos opps. Overall, it was an enjoyable day, great tour and kudos to Antonio and his wife putting their all into their business. They were very sociable and accommodating.
Good tour around Houston and company acknowledged the fact that it was cold, so provided different vehicle so we weren't outside. We stopped at places for photos and then continued our tour.
Enjoyable trip to Galverston with driver Antonio providing interesting information about the city.
To a certain extent, this is a ride to Galveston and then you have free time there. The additions to that are: 1 a fantastic city tour with great explanations of the history and buildings. 2 stops at Bishops Palace and the beach. Spend about ten min at each. You have free time to see Galveston then, about 2 hours. I actually went back to Bishops house to do the tour during my free time as well as the tour of the Moody Mansion. The city tour of Houston was quite good
Would never have found anything without the driver. Taylored our tour because only 2 of us. Dolphin tour great. Advertisement needs to explain starting time and place before you pay.
We really enjoyed the Houston sightseeing tour and the commentary was excellent and informative. Even though the driver stopped for photo opportunities we thought it would have been great to stop for longer at some points of interest like a local farmers market, beautiful park and interesting sculptures and art work - like a hop on hop off bus. Of course this couldn't happen in 1 1/2 hours so we were pleased with the tour offered but maybe in the future there could be an alternative longer tour offered.
The trip to Galveston was really interesting and the driver was very engaging. The dolphins frolicked around us in the harbour, there was time to have some lunch and a wander around too.
ReLly electic mix of architecture in the buildings at Galveston.
Had a good day. The guide was great drove us around and gave us a good tour showing the older parts of galveston, the sea wall etc a d giving us the history of various areas.. I did think we would have had more time to walk around and explore so was a little disappointed by that.
The shuttle was later than the time frame given, and I almost missed the window to have my luggage checked, and had to run to the gate.
Galveston tour was great - could have done with more time there.
Did not need the City tour included
It wasn't long enough to stay in Galveston once you drop off other passengers to the space centre. 1 1/2 in Galveston when you want to look around the shops, walk around the beach front. Some big cruise liners were in and it would have been nice to walk along and see those. Didn't have time to have any lunch before the driver came to pick us up.
We enjoyed the city tour, the bus that was supposed to be air conditioned that headed to Galveston and the Space area was NOT IT WAS HOT AND MISERABLE, the Galveston trip was not impressive, I was under the impression we would have 3 hours on our own, we drove around looking at houses, and had an hour to eat and then went on the dolphin watch, if you like looking at houses in Galveston then this tour might be for you. So, I guess I was less than impressed with the 200 we spent on the tour.
Houston part of the tour would be OK if our double-decker bus was not so dirty. The woman guide was thorough and interesting. After that, just the two of us were taken to Galveston and on the way there one guy was dropped off at the Space Center. Few problems:16-passenger bus was very old and uncomfortable, its windows rattled loudly. Our driver did not tell us anything about Galveston, we made 2 stops: at the Seawall and on the Strand. By pure luck, we ourselves found a very good restaurant - Fisherman's Wharf, where we had lunch. The dolphin watching tour was a highlight of our trip, but we did not have to come all the way to Galveston to watch dolphins. After the boat tour I asked our driver if we're going to see the Bishop's Palace and tree sculptures,and she said that because we have to pick the guy from the Space Center and the traffic is bad, we did not have time for this. And the worst part of this tour was that our driver was driving like a maniac, very carelessly, was weaving from one lane to another, making other drivers honk at her. Sometimes It looked like she was falling asleep at the wheel.
We used Viator tours last year in Spain and Prague and had no problems there.
We think that Viator had not properly check the Houston travel agency it uses for this tour.
Quite disorganised- the double decker bus that took us on a tour of Houston broke down and the drive to Galveston and back was a nightmare- weaving in and out of the traffic - if you suffer from motion sickness - take something before you get on the mini bus. Galveston was quite nice to see.
Very bad experience. Once we started our tour in the morning, the staff didn't check our reservation. She had neither checked our booking information nor the number of participants. When the morning tour to downtown Houston completed, she dropped us down at a Museum to the restroom and took some photos for around 10 minutes. When we got back to the meeting point, the bus had gone!!! She left us behind without counting people. When we called back to the service center, they asked us to get back to the hotel within 30 mins by ourselves. It's absolutely ridiculous. How helpless we are as a tourist in an unfamiliar place to get back to the hotel by ourselves?!!! Eventually, we asked someone for help and took tram to the nearby station and rush back to the hotel. When arrived, we found 3 of other participants. They told us that they were brought by other bus and gone to the NASA Space center with other tour. The bus then broken down and finally, the original bus came back to took them back to the entrance of the hotel and they were told to wait for at least 45 mins for another bus to start the second half day tour. Eventually, we all spent for almost one hour for another bus to start the pm tour to Galveston, with anger and empty stomach. And the worse thing is, no one get back and express apology to us afterwards for such fault arrangement!!! We are very disappointed to this local tour which left us bad experience in Houston!
I read the mixed reviews, but went ahead and bought this tour anyway. What a mistake! What we received was a total rip-off, worth much less than we paid, and vastly different from the description used to sell it on Viator. Austin, the professional guide on the Houston leg provided a continuous commentary, but when he told us that little Saigon is named after the Chinese immigrants we had doubts about his professionalism. Then one hour into the 90 minute city tour, at the museum, we were shunted onto another vehicle for our trip to Galveston because we were running late. It was 11am. Denise introduced herself as our driver and guide. She drove us to and from Galveston, but apart from giving us a page of printed info with an itinerary that didn't match ours, saying welcome to Galveston, and pointing out some of the mansions she was certainly not a guide. We asked two questions, that she was unable to answer. I bought this tour on the basis of there being a professional guide and a driver all day, ie 2 people providing the service, as clearly stated on the sales page, and feel cheated by what we received. The tour we received was not up to the standard of other Viator services I have bought.
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