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DAVID B

5 star rating: Highly Recommended
September 2016

Wonderful day,excellent tour guide,nothing was too much trouble.Thought Galveston and the dolphin boat trip a highlight of our U S A holiday

Barbara H

5 star rating: Highly Recommended
July 2015

We were very pleased the staff and tour guides were so friendly the trip was great I give it a 5

Judy O

5 star rating: Highly Recommended
February 2015

This day trip was perfect for my short trip and wanting to get a taste of Houston Galveston. The tour buses were clean and comfortable. They were to accommodate and assist with someone who is handicapped. On the day of the trip, Antonio, the owner and tour guide was challenged by a downtown parade in Houston and the beginning of a parade in Galveston. He handled it well and gave us the best tour he could under the circumstances. When we arrived at Galveston, we took the dolphin watching boat ride which was a lot of fun, seeing quite a few pods of dolphins, swimming right up to the boat for great photos opps. Overall, it was an enjoyable day, great tour and kudos to Antonio and his wife putting their all into their business. They were very sociable and accommodating.

Judith B

4 star rating: Recommended
March 2016

Had a good day. The guide was great drove us around and gave us a good tour showing the older parts of galveston, the sea wall etc a d giving us the history of various areas.. I did think we would have had more time to walk around and explore so was a little disappointed by that.

dollyshouse

4 star rating: Recommended
April 2015

fabulous tour guide. But Galveston wasn't what I hoped for.

John G

3 star rating: Worth doing
May 2016

Galveston tour was great - could have done with more time there.
Did not need the City tour included

Gail D

2 star rating: It was OK, but could have been better
August 2016

It wasn't long enough to stay in Galveston once you drop off other passengers to the space centre. 1 1/2 in Galveston when you want to look around the shops, walk around the beach front. Some big cruise liners were in and it would have been nice to walk along and see those. Didn't have time to have any lunch before the driver came to pick us up.

judy G

2 star rating: It was OK, but could have been better
July 2016

We enjoyed the city tour, the bus that was supposed to be air conditioned that headed to Galveston and the Space area was NOT IT WAS HOT AND MISERABLE, the Galveston trip was not impressive, I was under the impression we would have 3 hours on our own, we drove around looking at houses, and had an hour to eat and then went on the dolphin watch, if you like looking at houses in Galveston then this tour might be for you. So, I guess I was less than impressed with the 200 we spent on the tour.

rtinkov

2 star rating: It was OK, but could have been better
May 2015

Houston part of the tour would be OK if our double-decker bus was not so dirty. The woman guide was thorough and interesting. After that, just the two of us were taken to Galveston and on the way there one guy was dropped off at the Space Center. Few problems:16-passenger bus was very old and uncomfortable, its windows rattled loudly. Our driver did not tell us anything about Galveston, we made 2 stops: at the Seawall and on the Strand. By pure luck, we ourselves found a very good restaurant - Fisherman's Wharf, where we had lunch. The dolphin watching tour was a highlight of our trip, but we did not have to come all the way to Galveston to watch dolphins. After the boat tour I asked our driver if we're going to see the Bishop's Palace and tree sculptures,and she said that because we have to pick the guy from the Space Center and the traffic is bad, we did not have time for this. And the worst part of this tour was that our driver was driving like a maniac, very carelessly, was weaving from one lane to another, making other drivers honk at her. Sometimes It looked like she was falling asleep at the wheel.
We used Viator tours last year in Spain and Prague and had no problems there.
We think that Viator had not properly check the Houston travel agency it uses for this tour.

palsb57

2 star rating: It was OK, but could have been better
May 2015

Quite disorganised- the double decker bus that took us on a tour of Houston broke down and the drive to Galveston and back was a nightmare- weaving in and out of the traffic - if you suffer from motion sickness - take something before you get on the mini bus. Galveston was quite nice to see.

Janet M

1 star rating: I do not recommend this
October 2015

I read the mixed reviews, but went ahead and bought this tour anyway. What a mistake! What we received was a total rip-off, worth much less than we paid, and vastly different from the description used to sell it on Viator. Austin, the professional guide on the Houston leg provided a continuous commentary, but when he told us that little Saigon is named after the Chinese immigrants we had doubts about his professionalism. Then one hour into the 90 minute city tour, at the museum, we were shunted onto another vehicle for our trip to Galveston because we were running late. It was 11am. Denise introduced herself as our driver and guide. She drove us to and from Galveston, but apart from giving us a page of printed info with an itinerary that didn't match ours, saying welcome to Galveston, and pointing out some of the mansions she was certainly not a guide. We asked two questions, that she was unable to answer. I bought this tour on the basis of there being a professional guide and a driver all day, ie 2 people providing the service, as clearly stated on the sales page, and feel cheated by what we received. The tour we received was not up to the standard of other Viator services I have bought.

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