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There was some confusion between what Viator said we were getting on this tour. We had an email saying we would be getting a boxed lunch which the tour guide was not aware of, and when we called to confirm 2 days before the tour the person on phone said we could change which level we wanted which the guide was not aware of. It turned out ok we had to pay 20 more for the longer ride and our guides mother made us a bag lunch so it was all good. Our guide did all he could to make it right, but there was definitely a communication break down.
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