They arrived in good time and called through to the room to confirm they were waiting in reception. Excellent service.
perfect! someone was waiting for us with our name on a board. He guided us through al paperwork at the airport, and the kids loved the smell of the car and the fluffy interior ;-)
I highly recommend this service. A man was waiting for us with our name clearly signposted. Within minutes, he arranged our visas. The drive to the hotel was very smooth, the man helped us with the registration at the hotel reception and did not accept a tip. A very good service!
Everything was as expected.
Graham P United Kingdom
No problems with the pick up and transfer, looked after by the staff, excellent service.
Michael M United Kingdom
We were met by your representative at the airport who was so very helpful and also when we got to our hotel, we found things so easy and would recommend to anyone thank you, the same with the return transfer.
Toby A United Kingdom
This was absolutely excellent! The guide spoke excellent English and carried our bags. He made sure we got a great room at the hotel and gave us some useful hints and tips about the area. He even refused a tip!
Stephen S USA
After 24 hours of flights and layovers it was so comforting to see someone waiting for us to get us all checked in to the hotel. And reassure us about our weeks tours and scheduled. Guide was great.
Your rep was there waiting for me, with a visa. Queuing for a visa at Hurghada airport can be a nightmare 15-20 minutes in the heat is pretty stressful. Very clean and comfortable transport.
Michael S United Kingdom
Excellent service. Made the airport arrival process and then onward travel to the hotel a breeze.
EDWARD D United Kingdom
Our flight arrived in Hurghada 3 hrs late and we were apprehensive in case nobody knew what was happening, NO PROBLEM. Viator rep was there and helped us obtain visas, carried our luggage past usual harassing taxi-drivers, even took us into the hotel reception area. And would not take a tip. Coming home picked us up on time and again assisted us right up to airport check-in desk, also very knowledgeable about the area. This is our third time of using Viator and each one has been PERFECT. Well done Viator.
ELIZABETH S United Kingdom
Picked up 30 minutes early and were helped right through to check-in desk!
Brian F United Kingdom
First class. There was even a bouquet of flowers for my wife, from the taxi company.
Paul M United Kingdom
Very helpful if only for transfer to the hotel. Did not go out of our resort.
Great way to beat the hassle of the coach. Howwever, the driver Mohammed met us and charged us 60 USD for the Visas which should have been 50 USD. So yeah, we were haggled on this one wihtout even knowing at the time. So people be aware - tell them you'll pay for your own VISA...
Never meet us at the airport as delayed had to use coach transfer
Rachel F USA
Our contact met us at the airport, but we could have used a little more help with our bags. We had to walk a short distance to the van, as well, which was unfortunate because my husband was ill.
JAMES R United Kingdom
Met by the rep who had to make sure we gave only him the money for our visa. Tried to get us to book trips with him. Journey to resort was fine.
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