My husband and I thoroughly enjoyed our 5 day tour to Victoria Falls and Chobe National Park. We just loved it. We were taken care of every step of the way. Loved our luxurious accommodations. And the staff at each lodge was tremendously helpful and kind. We were sad to have to say good-bye to Botswana and Zimbabwe at the end of our 5 days. We look forward to exploring more of Africa in the future.
Linda E USA
This tour is fantastic! Victoria Falls are something incredible, and the game is prolific in Chobe. Definitely worth doing.
We had a great experience booking this through Viator. Everything went smoothly, and we had such a memorable experience at the Falls. The Zimbabweans are so amazing considering how much difficulties their country is in. We weren't sure if we would be welcomed, or if there would be any issues given the political environment. But the worries were for naught, the people were incredibly welcoming, and the experience was simply incredible. Victoria Falls are simply stunning.
Booking and receiving confirmation for this trip was the hardest travel arrangements I ever experienced. It took at least 10 calls, where each call resulted in at least ½ hour waiting to speak to a sales represented.
The booking confusion was frustrating at the least. Perhaps this was due to their coordination with the travel group in Africa. I never received a clear travel itinerary and luckily I decided to fly to Zimbabwe to see if the tour representatives would be on the ground to greet me.
Once on the ground in Zimbabwe and Botswana the tour itself was very rewarding as it is hard not to enjoy Victoria Falls as it is spectacular. Chobe National Park is full of animals and the guides professional so that part was amazing and well worth it. The accommodations were nice.
I am giving this a 4 star due to the frustration in the initial booking, otherwise it was well worth the price.
highest rating organised so well thankyou.you have a client for future
Overall, an excellent package and accurate, flawless service from Viator and its local partners. Highlights your ground vendor in Zimbabwe Wild Horizons, and their coordinate partners in Zambia and Botswana executed perfectly. The personnel were polite, friendly and helpful. All of our complex transfers were spot on time all reservations were accurate, and accommodations were above expectation. Lowlights Tourist flow through Zim is still a bit thin. The wonderful old Vic Falls Hotel was full of charm, but not people. If I were to do this again, I'd opt for a livelier stay on the Zambia side at the Royal Livingstone or the Zambezi Sun. On the other hand, your choice for us of the Chobe Chilwero Lodge in Botswana was just perfect. Lowest light The Victoria Falls Airport is about the worst I've seen anywhere in the world. A profound failure of logic, customer service and creature comforts....none of this, of course, Viator's fault. Net...kudos all around for Viator, with a suggestion that you add a mirror version of this trip that starts in Zam rather than Zim.
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