Excellent. I won't lie, I was concerned before travel that I hadn't received a confirmation message from the taxi complany picking me up, however, they were waiting on arrival as arranged and provided dependable and trustworthy service for the duration of my stay in Kolkata. No hesitation recommending them.
My private arrival transfer from Kolkata airport to my hotel went without a hitch. Before I flew out I had emailed the company to ask for a confirmation that a pickup was arranged. Driver was pleasant and helpful. I will use this service again.
It was great getting into Kolkata airport at 7PM after traveling 25 hours, and having someone waiting for us to take us to our hotel. Some others had taxis that got lost! Very professional. He even stopped for us at an ATM to get Indian money. Would recommend this service.
Our transfer from the airport to the hotel in Kolkata went without a hitch. It was reassuring to see our names on a sign as we left the airport during the dark (7:15 PM). It's the only way to do it.
Got a phone call on arrival before leaving the arrivals hall. Pick up was just as expected. Comfortable air conditioned car. Got money's worth
The car was waiting for me as arranged and the driver polite and helpful. He even helped with a little translation when he dropped me off at my hotel which I was extremely grateful for.
Booking online was simple and straightforward and although compared with an ordinary taxi the price was rather expensive it was good to have peace of mind on my first trip to India. I would recommend and use Viator again
It was satisfactory, it took a while for us to find the driver at the airport but sure enough after much hustle and bustle we found him. He greeted us and we headed for Sudder St area, after giving you the hotel we expected to arrive in no time, though we stopped many times to asked for directions.
The driver was late arriving, and we had no way of finding out the problem; an airport employee was prepared to have us arrange for other transportation to our hotel, but finally the Viator driver arrived.
There were some anxious moments, because once you have left the airport in Kolkata, you are not allowed back in; thus we were regarded rather suspiciously by airport security personnel.
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