Pay your respects at the most notorious of all Nazi concentration camps, Auschwitz-Birkenau. If you choose the guided option, learn all about the history of this somber place from your guide. Otherwise, tour at your own pace without a guide. This is a convenient way to visit the important site from Krakow.

Choose between guided and non-guided options
Visit the Auschwitz I and Auschwitz II-Birkenau camps
Travel by comfortable air-conditioned vehicle (for guided options)

What's Included

Pickup from 8 different meeting points all over Krakow
Certificated Museum Guide (if option selected)
3-hour visit of Auschwitz & Birkenau Museum
Travel in air-conditioned vehicles
Experienced tour leader

Food and drinks
Guide-book

Meeting And Pickup

Meeting points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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End points

This activity ends in a different location. See details below:

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What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

3 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
Tickets for children (3-11) includes entrance ticket without the receivers and headphones in Auschwitz. If you want your child to visit with headset please book "Youth tickets"
Operates in all weather conditions, but remember that it is a memorial site, please dress appropriately

Youth tickets discount is only with valid student ID card, on the day of the tour. Please ensure to take student ID card with you, otherwise you will need to pay an extra fee for an adult ticket
Regarding Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide full names of all participants of the tour.
It is highly recommend reserving a whole day for the tour as the start time may change following the rules of Auschwitz.
Most travelers can participate
This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

about cancellations.

Traveler Photos

Reviews

4.5

282 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 282 reviews

A visit to Auschwitz

Rahul_G, May 2023

Absolutely mind numbing experience. But an important visit. Well organized tour. Be prepared for a long walk.

Response from Host, May 2023

Dear Rahul, Thank you for your review. This visit is of utmost significance, and we ensure every detail is meticulously arranged. Kind regards, Kinga AT Cracow

Truely chilling

Daniel_C, May 2023

A true insight of man’s inhumanity towards his fellow man. Everyone should come here and experience it so that it is never repeated again in the future.

Response from Host, May 2023

Dear Daniel, Thank you for your heartfelt review. We wholeheartedly agree that visiting this place offers a profound insight into the depths of human cruelty. Kind regards, Kinga AT Cracow

Excellent experience

Lisa_P, May 2023

The tour guide was informative and compassionate. The guide on the coach was friendly and also informative.

Incredible way to see Auschwitz

James_W, May 2023

The feeling of being here can’t be put into words. I always knew what this place was, but being on these grounds makes it real. Almost too real. Incredible experience.

1 traveler found this review helpful

A insightful and moving tour, but medicre organisation.

Brenan_D, May 2023

The actual tour was really insightful and interesting. You learn a lot and you do feel the magnitude of the horrific events that took place. Organising the tour was difficult though. The Tour gives you a window between 7am-1pm and you are at the mercy of the tour operator/museum of when you will go, which you only find out at 5 pm the day before your tour. Viator was pretty hopeless at letting you know this as they said I would get to go at 7 am. It wasn't till 5 pm the day before my tour that I got told by the operator I will be going at 1 pm. So just a warning to not have other concrete plans on the day of your tour!

Excellent guides and a well facilitated experience

Lucy_G, May 2023

This was a very well facilitated trip. Excellent tour leaders and guides. Clear information and an appropriate attitude towards the nature of the experience.

Some images I would...

peter_f, May 2023

Some images I would prefer to forget however knowledge is enabling.Hopefully we will never allow this event in history to be forgotten. May they rest in peace.

Excellent

Tina_H, May 2023

Tour guide was fantastic unfortunately I don’t remember her name but I know she was new to the job. The tour guide was excellent and informative above and beyond. What you would expect or think you know. Would recommend

A lot to absorb

Kerry_M, May 2023

Nothing prepares you for this tour. Was a lot to absorb. The guide was very good. She explained the sensitive nature of the tour well. We do not seem to learn from the past.

Moving

Andrew_S, Apr 2023

It was very moving and enlightening everyone should visit so these things never happen again Xvcccchhhnjj KB bvgvchh G b B

Response from Host, May 2023

Dear Andrew, Thank you for your feedback. We agree and encourage you to learn about history and prevent similar events in the future. Kind regards, Kinga AT Cracow

Tour was a sobering...

Adam_F, Apr 2023

Tour was a sobering experience and highly educational. Guide was fine but became a bit fast paced towards the end. Other members of the group disgraced themselves moaning at the guide in a memorial, serious lack of any manners and self awareness considering one member of the group was disrespectful taking constant pictures rather than listening. Guide done his best given the situation.

Response from Host, Apr 2023

Thank you very much for your review. A visit to the Museum is indeed a difficult experience. We are sorry that among the participants there were people who could not behave adequately. A visit to Auschwitz requires respect and appropriate behavior. It is worth remembering and it is right to pay attention to it. Kind regards, Kinga AT Cracow

Auschwitz Birkenau Experience

Anna_M, Apr 2023

We learned so much from Michal, our guide, who was extremely knowledgeable and clearly invested in the subject. Thank you.

Response from Host, Apr 2023

Dear Anna, We are very happy that our staff and us were able to make this a satisfying and meaningful experience for you and we thank you for your opinion. Kind regards, Kinga

Day Trip to Auschwitz

Natalie_R, Apr 2023

This was a very humbling experience. Auschwitz 1 was amazing, although there was a lot of bits closed and it only took around 1 hour to go around it. Auschwitz 2 was a lot bigger. Very humbling experience.

Response from Host, Apr 2023

Dear Natalie, Thank you very much for your opinion and your time. We believe the visit to Auschwitz is a form of paying tribute to the victims. Kind Regards, Kinga AT Cracow

Excellent tour

Ruth_O, Mar 2023

Excellent tour guide. Very friendly and chatty. Had a great time. The tour guide was very clear and spoke very well

Response from Host, Apr 2023

Dear Ruth, We are thankful for your opinion and we are very glad to hear that it was a good experience. Kind regards, Kinga AT Cracow

1 traveler found this review helpful

Excellent tour. Our guide...

Giulia_B, Mar 2023

Excellent tour. Our guide was incredibly knowledgable and gave us an emotional day into the history.

Response from Host, Mar 2023

Dear Giulia, We're glad you enjoyed our trip and thank you for taking the time to leave your feedback. Kind regards, Kinga

1 traveler found this review helpful

Ticket Mess Up

Ben_H, Feb 2023

The tour was great. However, I bought my ticket through Viatour with AC Tours. This allows you to be picked up and present your purchased Viatour ticket in exchange for a ticket for the museum. I was the only one to not have the same ticket as the rest of the group I travelled with. The tour leader, Andrea then got me a ticket, although this was an individual ticket. The tour guide leading our group did not want me joining the group, she said it was not allowed. I then got added to another group who had left before us and therefore missed the beginning of the tour. For someone who was travelling alone this was embarrassing and also concerning, I was worried the rest of my group would leave without me. It then didn’t enable me to fully engage with the tour and my anxiety was heightened throughout the tour. However, when you compare this to what was experienced by the many victims it is of course so minor.

Response from Host, Mar 2023

Dear Ben, I have carefully analyzed your case. We are working that the quality of our services continues to grow and we make every effort to provide services at an ever-higher level. However, sometimes we also make mistakes and I admit that after investigating the case, we noted the situation you write about on that day. I am very sorry for the problem. I hope that, despite everything, you have fond memories of your stay in Krakow. Kind regards, Kinga

1 traveler found this review helpful

Bad english speaking...

Asgeir_P, Feb 2023

Bad english speaking guide. Good transfer. The pickup was unstruchtured. Basic information from the guide.

Response from Host, Feb 2023

We are sorry to hear that your experience with the guide did not meet your expectations. However, we would like to clarify that as tour operators, we do not have any control over the assignment of guides at the Auschwitz Museum. The museum is responsible for assigning guides based on their decision. None of the tour operators has control over it. Regarding the pickup, we apologize for any confusion or disorganization that you may have experienced. We are always striving to communicate all details clearly, including exact descriptions of the pickup with google Maps links if needed for easy directions. We appreciate your kind words about our transfer service and hope that you were able to enjoy the rest of your visit despite the issues with the guide. Once again, we apologize for any inconvenience.

The tour was very...

Marine_F, Jan 2023

The tour was very interesting and the guide from viator was really nice. The guide in Auschwitz was really Interesting as well

1 traveler found this review helpful

Visit to Auschwitz

Traicha_J, Jan 2023

Fantastic guide at Auschwitz, so knowledgeable and thoughtful provoking. Well organised tour managed by a great guide.

Unprofessional and unorganized

yael_h, Dec 2022

This tour was completely disorganized and unprofessional. From the minute we got got dropped off in Auschwitz they told us to get in line to go through the metal detectors in order to pass through. We were standing in the line for thirty minutes and once we were at the front, they told us that it was not our tour’s turn and that our guide should of told us. The guide then proceeds to tell our group to step to the side since we were the last group to register with our tickets out of all the one’s that were going in front of us. The fact that we were the last group to register is fine and is out of their control, however, they should of told us from the beginning rather than have us stand in the line 30 minutes and then telling us to get out of the line. Once it was our group’s turn again, we went back in line and when we gave in our tickets, they turned red (due to the fact that it was 40 minutes past the time that we were supposed to into the tour), after some calls, they eventually find our ticket. When the tour to Auschwitz was over, me and my friend were told that there was a smaller bus taking us from there to Birkenau, since they separated us from the big group due to a time schedule issue on our part. However, when we were waiting for our small bus to take us to Birkenau, the guide texted me saying how he already left to Birkenau with the 3 other people on the small bus and that me and my friend should take the public transportation bus to Birkenau that is a small walk from the Auschwitz tour. Infuriated, I demanded that he come pick up up as we payed for a guided tour WHICH INCLUDES transportation and that it is offensive to be told to take public transportation in a foreign country, where I do not know where I am going, and do not speak the native language. His tone of voice was rude and although he refused to pick us up, eventually he came to our senses and agreed to do the FIVE MINUTE drive from Birkenau to pick us up at Auschwitz. Ten minutes later he picked us up and by the time we met with the rest of the tour…. We had already missed some of it because of their negligence. The Birkenau tour is supposed to be 1 hour, and because of how unorganized they were at Auschwitz, our group only had the time of 10 minutes in Birkenau. Overall, the tour was unorganized, rude, and unprofessional. It ruined the experience for me.

2 travelers found this review helpful

Auschwitz tour.

Abbie_S, Nov 2022

Our guide was absolutely brilliant. Very informative and one of the best guides I’ve experienced. Very organised and helpful. Although it was a sombre day, it was an important experience for myself and my son.

Austwitchz and Birkenau

PETE_J, Nov 2022

When I booked this the trip was available uka me from my apartment. Received a message to meet at raddison blu area. The meeting time was 1040. The area was chaos with many companies and people. The bus turned up At 1100.. There was no opportunity for lunch and it should be made clear for everyone to take some food and drink on such a long day. O. Returning the bus dropped people off miles from the pick up point. It was unclear as to where the best place was nearest to peoples hotel and apartment. The tour girl was very nice but she needed a microphone as not everyone could here the information.

3 travelers found this review helpful

Loved it very sad

Kathryn_K, Nov 2022

Great experience very sad and our tour guide was excellent had a great time I would definitely go on this trip again

1 traveler found this review helpful

A sad but interesting tour

Alex_M, Nov 2022

The tour whilst sad and awful was good and insightful The tour guide mattesuz was informative and gave the tour amazing facts and figures We didn’t book the salt mines on the same day and even though the tour went there after alternative travel was arranged

A day at Auschwitz

Victoria_E, Oct 2022

The guide around both Auschwitz camps was very knowledgeable and ensured that everyone was always with her before she started on the next part

Good visit, great tour guide

Ruth_M, Oct 2022

Good trip, Andrea is nice, provides info on the route.” About Poland as well and arranged everything with the tickets. The guide we had (Mathew) was very knowledgeable and provided very interesting information that you can’t find in normal books or somewhere else. Can you organise it by yourself? Most likely, but it’s worth not to think about anything and letting the tour company deal with everything. Ps: when you reach to the meeting point, ask for the company, all your companies meet there and you might miss your bus for not asking!

Beyond words

Andrew_P, Oct 2022

Pick up was as arranged but an hour after we departed we were back at the same location having evidently forgotten to pick someone up which was somewhat annoying and frustrating. Journey to the site was fine after the initial blip and the tour of both sites informative and moving even if the guide was rather difficult to understand. Bear in mind that there is only a 10 minute toilet stop. Journey back to Krakow was fine although the bus didn't drop off at the advertised place, possibly because of heavy traffic. Overall an essential experience if you are in the area

Auschwitz 1 is incredible

Richard_H, Oct 2022

Auschwitz 1 is incredible, period true and gives a feeling of the control the nazis had over people. I do wish their exhibits included lifelike figures in some of them, like the kapo''s toom and prisoner bunks. That would bring the experience more intensely to the viewer. Looking at empty bunks is sobering but doesn't present the reality of their experience.

The hair, the shoes, the...

Myra_G, Oct 2022

The hair, the shoes, the luggage, the historical photos all have a huge impact. The place is very crowded and you walk at a constant pace-with a group ahead of you and a group behind you - no straying!

1 traveler found this review helpful

Seamless day with great...

Katy_H, Sep 2022

Seamless day with great organisation. Guides were really good and tastefully and respectfully explained the horrors we were standing in the site of

1 traveler found this review helpful

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