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Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

Badge of ExcellenceKrakow, Poland

From $31.46

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Free cancellation
Up to 24 hours in advance.
  • 7 hours (approx.)
  • Hotel pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Make your visit to Auschwitz-Birkenau Memorial and Museum as easy as possible on this tour from Krakow. In a group limited to 12 people, travel to the former Nazi concentration camp in a comfortable bus before embarking on a shared guided tour of the complex. Hotel pickup in Krakow and headsets are included.
  • Tour of Auschwitz-Birkenau Memorial and Museum from Krakow
  • Make the experience of the camp as convenient as possible
  • Tour the former concentration camp to learn about its history and see original features
  • Hotel pickup in Krakow and headsets are included

What's Included

  • Guided tour in Auschwitz-Birkenau in English
  • Price included services of the Museum local guide, rental cost of headphones
  • Documentary movie subject to availability
  • Pick up from hotel between 7:30 - 9:30 to be confirmed
  • Meeting at your hotel, apartment etc.
  • Shared Transport maximum 8 people in the car to and from Auschwitz birkenua and return
  • Comfortable A/C minivan transportation with licensed driver
  • High quality, friendly and helpful English-speaking drivers
  • Masks for all guests available in our cars
  • Food and drinks
  • Gratuities

Departure & Return

Departure Point

Possible departure locations
View departure locations

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Shared Transport door to door
4/1/2022 - 12/31/2022
Monday - Sunday:07:30 AM - 09:30 AM
1/2/2023 - 1/31/2023
Monday - Sunday:07:30 AM - 08:00 AM
Private Transportation
6/2/2021 - 8/20/2023
Monday - Sunday:08:00 AM - 09:30 AM

Please Note

all hotels apartments hostels in krakow If your hotel/apartments is not listed please add a remark and we will pick you up from any.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Comfortable walking shoes are recommended
  • A maximum of 18 people per booking
  • A minimum of 2 people per booking is required
  • One day before the tour we will send you exact pick up time from your location
  • Not recommended for pregnant travelers
  • For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
  • Our cars will be disinfection before each service
  • Mask and gloves for all guests available in our cars
  • Most travelers can participate
  • This tour/activity will have a maximum of 25 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

about cancellations.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

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Q:How can I let you know where to pick me up?

A:We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Jul 2019

Q:What is the policy on sanitization during Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow?

A:The policies on sanitization are:
  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized

Q:What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow?

A:The policies on staff health & safety are:
  • Guides required to regularly wash hands
  • Regular temperature checks for staff

Traveler Photos

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Traveler Tips


Also, make sure you pack your lunch and some drinks since the cafe there is extremely expensive (10zl for a KtiKat, 17zl for a drink, which is about 3x the regular price).
Given that it’s a once in a lifetime visit, it’s advisable to use the best operators.
The site is a must for those who want to see what the crime of genocide means and how 20th century technology was used to implement it.
Reviews
5.0
1,470 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 1,470 reviews
Auschwitz-Birkenau, sad case of man’s inhumanity to man
Robert_W, Jul 2022
The history of Auschwitz-Birkenau during the Nazi era is very disturbing but should be viewed by as many people as possible to understand how wayward an autocratic government can go. The trip met every expectation and our driver was excellent.
Response from Host, Jul 2022
Dear Robert, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
An amazing experience
akg2, Jul 2022
We were picked up from our hotel and driven to Auschwitz in a minivan. Once there, we became part of a larger group for the visit to the museum. Our driver, Patrick was really nice and reminded us to carry our ID'S as well as ordered food for us. Our guide at the museum was also very knowledgeable. The trip was amazing even though it is not a pleasant one by any means due to the nature of it but very informative and eye-opening. A must-do for anyone visiting Krakow. Highly recommended!!
Response from Host, Jul 2022
Dear Sir/Madame, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
All around great tour!
Lotte_M, Jul 2022
The guide was very informative and Well informed. The tour was well put together and the entire experience was good. Would’nt change a thing.
Response from Host, Jul 2022
Dear Sir/Madame, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Comfortable ride and nice tour
Claire_P, Jun 2022
I would absolutely recommend this service. We were picked up at our hotel. Our driver was on time and very nice. The drive to Auschwitz-Birkenau was smooth and comfortable. There are really no words for the memorial, as what happened there was truly terrible. It was a surreal experience, but I absolutely recommend you visit. Our tour guide at the memorial was knowledgeable, but the information was a bit repetitive. I recommend you wear comfortable shoes, as there is a lot of walking. Also, pack water and food, as there is not a lot of time to buy food in-between the two camps.
Response from Host, Jul 2022
Dear Claire, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Driver was on time,...
NithinBharadwaj_R, Jun 2022
Driver was on time, informative and resourceful Guide was very knowledgeable and explained many significant visuals at the museum
Response from Host, Jul 2022
Dear Sir/Madame, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Good but could be better
Emma_R, Jun 2022
The tour at the camps felt a bit rushed. The guide was repeating herself and said the same things over and over, and basically what was on the signs at each building at Auschwitz 1. Thomas, the guy who picked us up, was great and gave us good tips about Krakow.
Response from Host, Jun 2022
Dear Emma, Thank you for the review. We are glad that you are satisfied with the service provided by our company transportation etc. This opinion about guide should be posted on auschwitz museum profile (panstwowe muzeum auschwitz birkenau oswiecim) as they provide the service inside the camps. We provide only transportation for you. Please understand that we do not have any influence on guides inside the camps. Everyday we have different guide provide by muzeum. Auschwitz Birkenau Musuem is a state owned institution, and in fact due to millions of tourists each year visiting the camps, they have sometimes problems with proper organization. We send your complains there, but no answer usually. I am really sorry for that, but that is the problem of over-visited places sometimes. We would love to change it somehow but it is out of our control. Also please note, that all the tour companies providing 'tours' to Auschwitz have exactly the same problem. Regards Thomas
Harrowing experience but has to be done
Bernard_B, Jun 2022
From beginning to the end of the trip everything was superb. Our driver Patrick kept us well informed on the journey, and at Auschwitz-Birkenau our tour guide Marta was excellent explaining everything in great detail. I would highly recommend this trip.
Response from Host, Jul 2022
Dear Bernard, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
History
yvonnepower55, Jun 2022
Picked up on time good driver to destination on arrival at auschwitz went with English speaking guide Troy humbling experience
Response from Host, Jun 2022
Dear Yvonne, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Humbling
Tracy_A, Jun 2022
Excellent service and punctual . The guide was really nice , full of information . Highly recommend .
Response from Host, Jun 2022
Dear Tracy, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
A very well organised tour
notty, Jun 2022
A very good and worthwhile trip. Picked up early from hotel and picked up a further 6 people so 8 of us in total in a mini bus. Transfer took just over an hour. Fascinating, sombering and sad but so interesting. Really good guided tours through both Auschwitz and Birkenau by the same knowledgeable guide. Picnic style lunch offered by driver which was actually very good. Approx £6. Swift transfer back to Krakow. Good value and good service.
Response from Host, Jun 2022
Dear Notty, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
An Experience I Won’t Forget Soon
Conall_M, Jun 2022
Sobering. Shocking. Educational. The driver was very nice. Prompt pick up and can organise your lunch which was delicious. The tour itself was very informative but sad of course.
Response from Host, Jun 2022
Dear Conall, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Once in a lifetime experience not to be missed. Worth the money.
Sara_M, May 2022
Very well organised from start to finish. Our driver collected us from our Airbnb and organised the tickets and where to go to on arrival at the museum. Everything was very well organised. The English speaking guide was also excellent and explained everything about the memorial and museum well. Our driver brought us a lovely pre-booked packed lunch so we did not need to que at the small shop on site - a great idea I would recommend to anyone. The whole experience was very organised, well thought out and I would recommend this tour to anyone. Worth every penny.
Response from Host, Jun 2022
Dear Sara, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Very moving, a must see
Deborah_D, May 2022
Our guide Martha was very knowledgeable and spoke with emotion about the camps and the fate that befell the inmates. Seeing photos, the cramped conditions and their belongings and hair really brought it home how horrific it was fir those taken there in the war. Our journey was smooth, driver was quiet, perhaps would've been nice to be told a bit about the countryside along the route.
Must do when visiting Krakow
Caroline_D, May 2022
A must do when visiting Krakow. Very moving experience enhanced by an exceptionally good guide. Minibus driver very pleasant.
Response from Host, May 2022
Dear Caroline , Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Excellent tour to a decent price
Larssa_A, Apr 2022
As we lived in an apartment, we had to walk to the nearest hotel (not very far). Our driver was already there a few minutes before the time we were told to be there so we could leave immediately. The driver did a great job, was very nice to talk with and had good answers to all questions we had. The practical parts before the tour started worked fine (multiple groups from the same company joined together into one guide group). The tour at Auschwitz was excellent. The only bad part is that it's so stressed between Auschwitz and Birkenau. But that is on the Auschwitz guide system and not the tour company's. We didn't take advantage of it, but it was very nice that we were offered to buy a lunch bag from them. Don't expect to buy something in the local kiosk, bring your own or buy from the tour company, it's much better. We can really recommend this tour, excellent quality to a good price.
Response from Host, Apr 2022
Dear Larssa, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Fantastic transfers the...
Ben_O, Apr 2022
Fantastic transfers the minibus driver was extremely punctual, 5 star tour guide. It was all made really easy.
Response from Host, Apr 2022
Dear Ben, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Well organised, pleasant...
ANNEMARIE_C, Apr 2022
Well organised, pleasant driver, informative tour guide. Heart breaking story of man’s inhumanity to man.
Response from Host, Apr 2022
Dear Anne, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Great tour experience
Ryan_Z, Apr 2022
Very well done tour, transportation was exactly as advertised, and I felt like both sites were covered in the right amount of time
Response from Host, Apr 2022
Dear Ryan, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Must be witnessed.
Rose_W, Apr 2022
Watching a documentary on the way really ‘hit home’ on some of the brutalities of Auschwitz. A guided tour, highly recommended, gave a very informative account of life in the camp. It was very moving to see the personal items and photographs of the victims. The size of Birkenau was quite shocking. This is an educational experience everyone should make.
Response from Host, Apr 2022
Dear Rose, Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
Amazing tour
Zoe_G, Apr 2022
Picked up from hotel in comfy mini-bus. Joined a large tour of the site but headphones meant we didn't miss anything. The tour guide was amazing, passionate and knowledgeable. Only downside was that there was no time for the book shops on site.
Response from Host, Apr 2022
Dear Zoe Thank you for the review. We are glad that you are satisfied with the service provided by our company. :-) Regards Thomas
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Product code: 48975P2