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Very interesting tours and the tour guides were great. Pick-ups from our hotel were on time and ran smoothly.
I'd advise taking the option to have the two tours on different days as there is quite a lot of walking/standing, so could be tiring having both in one day.
We were picked up promptly at the hotel in a very comfortable coach. Unfortunately on this occasion there was a fault with the video so we were unable to view the video of Auschwitz that had been shown on the Itinerary. Saying that, the guide we had for our tour at the site was amazing and gave a very passionate account of the horrors from both camps. Next day the pick up again was once again very punctual and we arrived at the Salt mine in about 20 mins. We again had a very knowledgeable guide and the Salt Mine is so interesting and the sculptures were amazing. Although both sites were very busy with tourists the tours were very well organised to ensure that you did not feel like it was a cattle market. Really glad we chose to do the trips over two days as it would have been very tiring to complete in one day. Monica and Jack our tour pickup guides were very pleasant and informative along the route. Highly recommend both trips.
The guide was very good and helpful. Zofi, our guide was very informative and had lots of details to share.
The local office was easy to find, the staff were polite and helpful. Each trip was well organised and the buses were clean tidy and air conditioned.... A very good service. Thank you.
This tour is something everyone has to see, it was so moving. Its very hard to see what happened there but it something that everyone should see. Highly recommend this tour.
Salt mine amazing and guide was brilliant Dorothy. Enjoyed auschwitz but salt mine had the edge
Absolutely has to be done .Harrowing but enlightening.
Salt mine was amazing .Didn't know what to expect but whatever it was it was exceeded.
Very efficiently organised.Friendly well informed guides.
A long awaited life experience that met expectations. Very efficiently organized with good, comfortable transportation arrangements and knowledgeable, patient guides who were receptive to many questions. The sheer vastness of Birkenau was amazing. Be prepared for many many stairs in the salt mines.
Very informative tour guides were great for both tours.
Corinne F Malta
The tours were very informative and the guides had excellent English.
On the bus on the way to Aucshwitz, the guide showed us a documentary about the camp so that we familiarise our self before our visit and it was very fruitful. I was scared that the tour would be too horrifying and sad but although it was obviously not fun to learn such atrocities took place, it was a great learning experience.
The salt mines visit was interesting as well although we expected a more hands on approach. The audio by the guide kept cutting off so much that we missed most of the talk however we managed to learn a great deal of information still.
The organisers were very reachable by email and answered all of our queries immediately. They also picked us up from our hotel even though the van was parked two corners away!
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