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Wieliczka Salt Mine Guided Tour from Krakow

Badge of ExcellenceKraków, Poland

From $48.59

Price varies by group size

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Free cancellation
Up to 24 hours in advance.
  • 3 hours 30 minutes (approx.)
  • Offered in: English

Overview

Get out of Krakow for the day on this half-day guided tour of the amazing Wieliczka salt mines. Learn about the history of the salt mines from your guide and marvel at the many complex and beautiful salt sculptures.
  • Half-day guided tour of the Wieliczka salt mines
  • Learn about the history of the salt mines
  • Marvel at the incredible salt sculptures
  • Choose between a morning or afternoon departure

Why Travelers Choose This Tour

Pick from five daily departure times, including an evening tour option.

What's Included

  • Local guide
  • Pickup and drop off from centrally located meeting point
  • Transport by air-conditioned minivan
  • All Fees and Taxes
  • Admission to Wieliczka Salt Mine
  • Service of a professional local guide
  • Food and drinks
  • Hotel pickup and drop off

Meeting And Pickup

Meeting point

  • Floriana Straszewskiego 14
    Floriana Straszewskiego 14, 33-332 Kraków, Poland

    Pick up from the Bus stop located on the number 14 of Straszewskiego street in Krakow in front of Maltanski Hotel, please show up 15 min before your chosen time interval.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Not recommended for participants with walking disabilities (there are 800 steps on the way, including 380 right at the start)
  • Not recommended for participants with claustrophobia
  • Temperature at the Salt Mine is constant (around 14 degrees), please dress appropriately
  • To get a youth discount students must have valid student ID ( date of birth, expire date, picture ) card with during the tour and to show it to th Discover Cracow representative when asked
  • Near public transportation
  • Infants must sit on laps
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

about cancellations.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the policy on sanitization during Wieliczka Salt Mine Guided Tour from Krakow?

A:The policies on sanitization are:
  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized

Q:What measures are being taken to ensure staff health & safety during Wieliczka Salt Mine Guided Tour from Krakow?

A:The policy on staff health & safety is:
  • Guides required to regularly wash hands

Traveler Photos

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Traveler Tips


Tour starts with going down 54 flights of stairs and lots of walking so wear good shoes.
Reviews
4.5
856 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 856 reviews
Wonderful trip
Agata_S, Jul 2022
Great and interesting trip, quick and comfortable transfer. We had a great tour guide that had a lot of knowledge and made us very interested in the salt mine history
Salt Mines
Julie_M, Jul 2022
Very well organised trip. Good communication before trip. Sarah, the guide was very, friendly, funny & very knowledgeable. A must see experience. Absolutely fantastic. Highly recommended
Great tour
Steven_S, Jul 2022
Excellent tour and guide. Definitely recommend this company to anyone visiting Krakow. Nice and cool down there
Response from Host, Jul 2022
We are overjoyed to read your review and we want to thank you for the kind words and listing all positive aspects of the trip.
Avoid! and go independently!!! amazing mines, but compete lack of organization of the tour!
Assaf_A, Jul 2022
Very Unorganized tour, and bad experience . We were picked up right on time from the transfer location (which was a good start ) - but then all went downhill. Upon arrival to the location , the driver told us to wait 25 min - and to use the time for WC etc... (25 min ? we just arrived, why not 10 min? )- those 25 min - ended up being 65 min (!!!) - in which we got no explanations why we were waiting, and we saw all the independent travelers- who were queueing = ending all their "admin" and get inside well before us (want the purpose of organized tour to save you that - and to do things faster and more organized ? ) . We were then "handed" over at the entrance to a tour guide (part of the location guides ? I guess? ) - who took us down to the tour inside. The guide itself and the tour were marvelous and the location is highly recommended , but then - post roughly 1.5 hours - the tour ended , and the guide had no clue - where should we go , when , why etc... long story short - we found ourselves inside, trying ourselves to keep the group , emerged by elevator to an exist not even close to the entrance, navigate ourselves back to the entrance (5-10 min walk , thank you google maps! ) and looking for the driver, who only later emerged and try to locate all team members. I ended up going back with Uber , having no patience anymore to wait for the driver to try and find all the missing group - who were spread all over the place (simply because no one guided us/ nor gave us any instructions before the tour or when the tour ended ....) bottom line - the salt mines are amazing and highly recommended ,but we ended up spending ~5 hours on the tour - out of which only 1.5 H spend inside, and I see NO reason why taking this tour rather then simply go yourself there ....much more efficient, and much more economical ....(the way back with Uber was 37PLN...)
Response from Host, Jul 2022
Dear Customer, Thank you for pointing out our mistakes, it's much appreciated as it's helping us to grow as a company and increasing the quality of our services. We want to make every customer happy and we are sorry we weren't able to provide that for you. We are sorry for our drivers mistake and no instructions provided during the end of the tour. We are sorry that your experience wasn't the best, we always try to increase our services and make our customers more satisfied. With best regards, Discover Cracow Team
Salt mines tour
Kenny_N, Jul 2022
Fantastic tour and tour guide was very informative would highly recommend this to everyone thinking of going
Response from Host, Jul 2022
It's so great to hear that your tour was successful. Thank for choosing us and writing this kind review. The Salt Mine takes place on the UNESCO World Heritage List, so it is really worth seeing. Thank you for trusting us with arranging your tour. We hope you had a great time in Cracow.
Worth it. Great experience.
Gregory_P, Jul 2022
Be ready for a dood walk. The mines are incredible. The talent of the miners and effort put into the exhibit is excellent. Worth going to see.
Response from Host, Jul 2022
Dear Customer, It's so great to hear that your tour was successful. Thank for choosing us and writing this kind review. It's true that Salt Mine is truly inspiring destination and it's inevitably one of the best attractions near Cracow. Take care and maybe see you next time in Cracow. With best regards, Discover Cracow Team
Awesome tour
Maria_S, Jun 2022
Awesome tour! Highly recommended! Great tour guide. It gets cold underground so might bring a jacket net time.
Response from Host, Jul 2022
Dear Customer, We are truly greatful for your kind words, we are glad that the tour was successful and that you enjoyed it. It would be an honour if you ever booked a tour with our company. We will greet you with open arms. With best regards, Discover Cracow Team
Salt Mines were amazing, but don't go with this company
Michael_T, Jun 2022
Pick up point was just out of the main square in Krakow, so that was one of the only good parts. Our tour time was changed from early morning to 10:30 am which we didn't mind but I also read a lot of other comments saying this happened to them. So be aware if you have other plans later in the day. The bus driver didn't say much at all during the whole trip. The tour itself was amazing and highly recommend the Salt Mines. The tour is done by a professional working at the Salt Mines and was great! The main reason I've given this tour a 2/5; when the group finished the tour we all headed back on time to the pickup point. The bus was super hot and the air conditioner wasn't on (was close to 30 degrees outside). Half the group had to wait outside the bus for the bus driver who was 15 minutes late to pick up point. No water or anything extra was given. I would not go with this tour company again, but the Salt Mines were amazing and a must-see!
Response from Host, Jul 2022
Dear Customer, Please accept our apologies for the incoveniences that you experienced during your trip. We always want to increase the quality of our services, your review will help us to do so. When it comes to the changes of hours, for most of the time it's not really our fault, because oftem Salt Mine changes the hour of the tour guide. Of course we are aware that it's very incovenient and troublesome, so we are truly sorry about it. Also when it comes to our driver's and the buses, if the AC didn't work it might have had a technical problem, which is also a thing very hard to predict. As for the water of bottle, we don't offer this kind of service and it's not included in the tour, but we will take it into consideration. Once again we are terribly sorry that you couldn't enjoy your trip to the fullest, but I hope that your trip was after all memorable. With best regards, Discover Cracow Team
Super experience
Pernille_T, Jun 2022
Pick up and return went excellent Super guide Really fantastic experience Interesting sights Value for money
Response from Host, Jul 2022
Dear Customer, We are overjoyed to read your review and we want to thank you for the kind words and listing all positive aspects of the trip. Our customers always come first and we want to provide them with the best service possible, so we are glad that you appreciate it. We unanimously awaiting your return to Cracow and hope that you will once again choose Discover Cracow. With best regards,? Discover Cracow Team
Amazing Tour
Steve_G, Jun 2022
Amazing tour, was not sure what to expect, absolutely mesmerising!!! Tour guide was brilliant, the Salt Mines are a must see when visiting Krakow.
Different tour
Alan_R, Jun 2022
This was a great tour it was very interesting especially with the animated figures and I would recommend
Worse tour. Do not book.
Kelly_S, Jun 2022
The most expensive tour i have book in poland and the worse experience. Pick up was late. Shoved into a super mini van. Driver spoke less than 5 words throughout the whole trip. So nobody kmows what is happening where to go or how long the journey was etc. After the tour, we were rush back into the mini van again. Without the chance for toliet break or even souvenir shopping. There wasn't even a goodbye or thank you at the end.
Response from Host, Jun 2022
We are sorry that you had a bad expirience on this tour. Sometimes due to random causes we have to hire different drivers than our usual ones, which we make sure are the best and communicative people. Also, our Customer Care is always available to call or text and get information from during the tours. We hope that we can have a chance to make your expirience better next time.
Great trip - very interesting
notty, Jun 2022
Very worthwhile visit. Fascinating to see the size of the caverns. A cathedral inside a mine! Really well maintained and great to understand the history. We’ll organised trip and not too far out of Krakow.
Amazing Salt mines
Michael_P, Jun 2022
Lucy the guide was very informative and humorous. The further we went the more WOW factor there was. Well organised trip from pick up to drop off, friendly driver. Would definitely recommend this trip.
Unique
Mark_B, Jun 2022
Definitely worth a visit if coming to Krakow A unique experience, not seen anything like it before in the uk
Really interetsing
lynne_k, May 2022
We were picked up as advised an arrived at the salt mines after about half an hour. We had booked the trip for 12.30 and was surprised that when we arrived our entry ticket was for 2.00 so we had to have a drink while we waited. The mines are great and the guide was informative. Wasn't as cold in there as I had expected and you do get chance for a drink/toilet break half way through. You can visit the museum as part of the trip however you need to be aware that if you decide not to visit it you have to wait at the pickup point until everyone in your party returns.
Brilliant experience, needs to start faster
Michael_D, May 2022
The salt mine was fascinating, Agnieskwa was a great and engaging tour guide. Too much waiting around before the tour started though, 25 minutes standing around when we arrived plus the bus driver wasnt exactly friendly. Apart from that, brilliant tour.
Great half day trip
Veronica_N, Apr 2022
Just the beaut of the way the mines are preserved.Great insite of the way people lived.The chandeliers are beautiful the rooms are lovely.
Very interesting but exhousting
SUSAN_P, Apr 2022
The history of the mines was very interesting, in particular,the way the technology has evolved over the centuries. The statues and carved figures are amazing and the chapels are beautiful. The guide was very informative but she could have given us a little more time to take photographs, especially when you consider that some of us older visitors had to cope with amount of walking and the 800 steps down to the lower levels. The advertising should make it much clearer the level of fitness required to undertake the tour
Breath taking
Stephen_A, Apr 2022
Fantastic architecture, unbelievable sculptures. Well designed tour. The added interactive experiences of the presentations added to the reality of the work in the mines, very well presented
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Product code: 5752P39