OK, I admit that the rating is mostly because our guide. Unfortunately I forgot his name, and older Indian man - the only guide who was dressed in shirt and wore ties. I booked a few tours here for my trip, but I'm sure he was the best guide I had during my trip. He knew everything about the city and the sights, and was willing to share it. He was also open for private conversation during the stops.
This tour covers a lot of KL, so it is a good way to get to know the city. Because of the distances, there is a lot of riding during the stops. There is still enough time at every stop to enjoy the sight.
Our guide tried very hard to keep the tour on track and managed to cover all of the itinerary despite huge traffic jams and some people continuously running late for each stated departure time.
Steven L Australia
This tour was fantastic,the national museum and national monument were great attractions to see,this is a must to do tour.
The tour was very informative and we enjoyed it. As with any tour they take you to local businesses in hopes for tourists to buy chocolate, silk, etc. That wasn't bad because it took us to little areas we normally would not have seen. It was authentic.
The Twin Tower stop was five minutes, so plan going there on your own. That is the best part of the city.
Hotel pick up and drop off was easy and we enjoyed the tour.
Although there was a bit of a communication breakdown which led to us being picked up late from our hotel to the tour, the tour itself was very informative and amazing and led us to taking up an additional tour the next day. The tour guides r very informative and polite, the tour buses are very comfortable and reliable. We loved it.
The tour was so great. The guide provided us with good information. We had nice time there
Great way to see the city then go back to the areas you want to spend more time. Very good guide.
This was a good tour. Our guide was very nice and knowledgeable about the city and the places visited. the tour did not last all day, but it was enough time to see the highlights of the city, take some pictures and then do some things on your own.
The tour was good for the price. The guide was great, he provided us with good information along the way.
Bit of a whirlwind. Just stopped at major sites for pictures. Didn't like visit to chocolate factory or batik centre. These places are only to encourage you to buy. Royal palace was nice. Guide not very clear or informative.
Informative and fun, the guide was exceptionally kind letting us take the time to take pictures of famous monuments, taste some goodies along the way.
Worth the money for a short tour glimpse of KL. Excellent for shopping.
The tour guide is in old ages, shes good in talking and explaining about the city but not in showing around the places and she cant even walk with us during the city tour as obviously its really hard for her to walk and even go out in the bus.
We had a lovely guide and saw some interesting things that you wouldnt normally drag yourself around in the heat for. Having said that it was pretty boring. On the coach, stop at destination for 5min photo op. Back on the coach to next stop. And so on. Really not worth it.
The pick up was late and so we were bit late when we arrived and the tour already started. We were not given a chance to take shots on petronas towers
This tour was a real disappointment. The guide was not well-informed. He omitted two tour highlights: the Sultan Abdul Samad Building and the National Mosque! According to the Viator Tour Website we should have visited these two buildings and taken pictures. We had just arrived in KL that morning from the US and instead of resting, decided to take the tour which - as it turned out - was a mistake!
We were disappointed for several reasons : 1/ the tour started 45' late because someone in the bus claimed his phone had been stolen, and after a while the guide wanted to go but could not make himself respected and did not manage to prevent that person lifting hands on the driver, so basically we were nt reassured when it started (without that person). 2/ he explanations and comments from the guide were extremely poor. 3/ we had to see two uninteresting places (shops) to start the tour, and were left with ridiculously too little time for the nicest part of the tour, the Independence Square, which was left as last (plus we did not see the Mosque).
So I would definitely not recommend this tour with this agency.
The tour was dreadful. Not only do we have to pay extra for pickup services but the tour itself wasted our time by making us wait for too long at our hotel and at the place where we were dispatched to wait for the smelly coach. I hated the journey
pick up was late. then spent an additional 30 mins collecting everyone else from different hotels only to find out we were then to disembark at a depot and get on to another bus. Was 90 mins from pick up before we left on tour itself. We went to Patronis Towers for pics which was nice and 10 mins later were whisked away to a merchant selling something which lasted 30 mins then immediately driven to another merchant selling goods which lasted another 30 mins. No one purchased a thing that we could see and everyone was so annoyed that our trip was now well into its 3rd hour and in that time we had spent only 10 minutes actually looking at something. Rest of trip was ok. Tour guide was ok.
Tour agent was 35 mins late and rushed through the tour because he has another tour scheduled right after ours.
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