We were picked up at our hotel on time in a van and taken to a staging point. From there a bus took us to a larger staging point for many tours and they were careful to make sure we got on the van of the Elephant Orphanage tour. Our driver kept up a running commentary during to drive to the orphanage and stopped briefly to watch some monkeys at a rest stop. We got a chance to get up real close to the elephants, feeding juveniles and adults and assisting in the bathing of a baby.
This tour is awesome. The only one warning if you have sensitive stomach DON'T EAT LUNCH on the way to see elephant's. The place is awful.
This was an amazing trip, the driver was very informative and professional, he was also very friendly. There were just two small issues, the small bus we took was very old and I was not sure it would make it back and forth, it was very shaky to say the least. I think they need to update the vehicles. The other small issue was when we got there, there was a little confusion over the tour guide at the sanctuary.
This Tour was a Great way to see the Malaysian Countryside. Excellent Guide, small Group, highly recommend it. The Elephant Sanctury was very good, well Organised, and of course the Baby Elephants were Gorgeous.
The tour was superb! The tour guide was so full of knowledge and very friendly!
Great tour. Don't forget your swimmers!!! Thoroughly enjoyed tour and would recommend.
We had a nice guide which made a big difference as we had had some bad experiences on other trips. This guide actually stayed during our meal and ate with us, he also included drinks, whereas on all other trips the guide tells you to buy your own,. He also provided different fruits for us to try and we felt he was interested and eager to make the trip enjoyable for us. He was attentive and gave good and interesting commentary throughout the trip. The elephants were fun, we did not know from details on viator site that it included bathing with the elephants so had not brought a towel or change of clothes. However, guide really helpfu,l supplied paper towels and in heat quickly dried off. One of the better KL trips and very educational-great trip for kids!
Fabulous trip - excellent guide. Interesting to see the countryside. Elephants were enchanting though getting in the river with them would surely be a brave and dubious thing to do. Great experience
Bronwyn H Australia
Worth the trip, although is a long drive there. Thanks Reno
The elephant sanctuary was awesome, you get close to the elephants, you get to feed them and there's also an option to bath them. Our tour guide was terrible, she disappeared during our visit to the sanctuary and we were supposed to have guide to show us around but they didn't show up. We didn't go to the aboriginal settlement, I'm not sure why but it wasn't even mentioned by the guide.
This is an all day trip which was stated although quite a lot of time is spent travelling on the coach. Not an issue for us although worth a mention as maybe a consideration for others.
Stopped off after about an hour to see the 'aboriginal settlement'. Not at at all what we expected - it was a tiny town with not a lot to see. Although there may have been useful information about it but the guide just left us to look around for an hour or so. Bit disappointing as seemed a wasted opportunity to find out more about local Malaysian life. Guide also tried to suggest we had lunch here which did not go down well as it was only about 10.30am! However we did get to try to the local delicacy of durian fruit which was an experience!!!!!
Then drove to elephant sanctuary which was amazing! Watched a short documentary about the sanctuary and then had lunch which was fine. Saw lots of beautiful elephants and had the opportunity to bathe baby elephants. The elephant keepers were fantastic and although they do this everyday, made it feel like it was special to visitors and were happy to take photos for people. We must have missed it in the event info but we didn't realise that this was definitely included so didn't bring a change of clothes or a towel. Not a problem for my husband who had quick drying shorts and sandals, but I had walking boots and thicker trousers so didn't go in and bathe the elephants. Watching it was still beautiful though as the baby elephants looked like they were having so much fun!
Rated only four stars because the first part of the tour wasn't great and the guide could have been more informative we did several tours in Malaysia and the other guides were all better than excellent. However, I would give 10 stars if I could for the elephant sanctuary!
Great tour, did not understand guide sometimes but he was very helpful. We toured a small pewter factory but did not stop at the other places mentioned. It was good to see the elephants not having to perform and bathing the babies was great fun!!
Very interesting. Guide was knowledgeable and pleasant. This activity involved travelling for a while, roads are good and our Guide was an excellent driver. Overall we'll worth it!!!
The drive is loooooong. But once you get to the sanctuary, you'll find the experience worthwhile. It was very fun and educational to learn about and interact with the elephants. The part with the aboriginal settlement feels tacked-on.
A very well organised and interesting tour. We were able to get close to the elephants and, although we did not go into the river to wash the elephants, we thoroughly enjoyed watching the antics of those who did. The guide was friendly and informative and the sanctuary was well run. They could do with a new copy of the film. Also could have done without the visit to the pewter factory, although our guide was at pains to point out that we should not feel pressured to buy.
A fantastic experience, our guide was a lovely friendly informative man. The sanctuary it's self was well maintained, a really nice set up. Feeding and watching the elephants being bathed was absolutely awesome, like some I wasn't game to get in the river with them. Overall, a great tour.
Was bit disappointed. Got collected at 9am didn't arrive at elephants sanctuary till 2pm left at 2.50pm. Did stop for lunch at Chinese as apparently problem with where originally going. Meal was lovely given choice and freshly prepared for us.on way there was told by guide that water was too high so wouldn't be able to bathe the elephants. On arrival got video to watch then made way to sanctuary. Were about 6/8elephants to look at and feed. You had to the buy peanuts, bamboo sticks or bananas. Confined in very small space so once done this nothing else to do. Staff then put about ten minute show on with other elephants. Whey hey that was it by. Time to leave. Considering cost not a lot to do. Tea room open and gift shop which did not stock much. They need to provide information posters or pictures of elephants that have been helped, background etc so at least you no a little about the elephants. Names of elephants displayed etc. there is no visual attractions there at all. They are building houses for staff so could maybe provide things for tourists. Elephants were nice to see but again not value for money. Also advertised visit to aboriginal village. You could walk to it from sanctuary. Not very impressive just like any other village you may see. Tour is also lacking giving information leaflets etc to tourists.wouldnt go out of way to do this type of tour again
Cheaper than other tours. The Tour only really covered bathing, feeding and viewing the elephants as you could as normal public. Nothing special. The aboriginal settlement is really just a quick stop off before the Elephant sanctuary. Lunch is included but it very small and simple. We brought extra food and drinks.Overall through, Happy with tour. Worth Doing.
Drive eastward thru countryside was beautiful. However, Sanctuary is a misrepresentation. It may be an orphanage but the elephants are paraded around to entertain paying visitors, and is a commercial operation pure and simple.
The sanctuary itself was incredible, the organisation and company who took it was not. Highly recommend going to the sanctuary but booking directly with them, this tour was poorly organised and the guide lacked any enthusiasm.
I took the Elephant Orphanage Sanctuary and aboriginal settlement tour on 05/12/016. The tour was poor. We were expecting to interact with the elephants, but the animals are trapped indoors. We can not walk or bathe in the river. The indigenous village is a house. We asked the guide to stop to visit. The same said it would not be possible, nor did we get out of the car. Lunch included is in a DIRTY location. I could not have lunch. Anyway I do not recommend doing this tour and if the viator is an honest company I would give my money back.
PS: I went with my family father and mother so the cost was very high, without receiving anything in return.
Marcia Damiana Isoton
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