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Really great and reliable service. We booked all transfers and excursion tickets through Viator. We find them very reliable service. We used them in different countries and were never disappointed.
There are always challenges when arriving at a new destination airport. I had all my directions and locations for meeting the transfer folks but was hesitant on how the outcome would be. On exit from customs, I proceeded as the directions instructed and was met by two representatives who took me in tow, showed me where the ATM's were and contacted the driver so, on reaching the terminal exit, my ride was waiting. Such a smooth transition - professional, informative and a wonderful way to arrive in Kuala Lumpur!!!
Great value for money, van was clean and well maintained and the driver was very polite and friendly. I would highly recommend
Excellent service. My bag was lost by the airline when I arrived into KLIA, so it was VERY late by the time I got done with filing a lost baggage claim and getting through customs/immigration and out into the arrival hall. But the driver was still waiting for me and very efficiently escorted me to my hotel. The driver was lovely too :
A stress free transfer in a mini bus with 3 other English people. The staff provided us with bottled water and was very polite and helpful xx
We arrived at around 1-2 AM with about an hour delay in our flights but our arrival transfer was there waiting for us. Safe and pleasant trip to KL.
Driver was waiting even though my flight was 2 hours late, arriving after midnight. Since I'd been traveling, touring a while, it was a great relief to find this English speaking, helpful gentleman to guide me to my hotel! It was suggested that we could take a bus, or the rapid transit train, even Uber. Viator-provided transfer was the absolute best, making the start to this leg of my first-time trip perfect!
the same driver who brought me to the airport on my departure, patient, nice and knowledgeable..
They were at the airport waiting with a sign, very prompt. My flight was early and I did not have to wait long for my driver to arrive. Very professional and impressive company. I would highly recommend for my drive back to the airport.
Flight was on time but I had to wait in the immigration line for 76 minutes! Thankfully my driver waited for me. This service is extremely reliable even when airports take forever to process people
Megan P Australia
Great service even took us to a chemist on our way to airport Thanks.
The airport is chaotic and after a 13 hour flight it was so good to see our name on a board at arrivals! The guy with the board called our driver and he took us to the van. Definitely recommend this.
Great driver, great accomodating Viator. I had calculated to arrive the day after I booked but Viator rearranged their transfer in a quick n professional manner. Thank you Viator
This was a very efficient transport--was there at the airport when I arrived and departed within 5 mins of meeting rep. They turned up on time for my departure trip back. Reliable and cost effective, considering the time of the day late night arrival and early morning departure that I required transfers. Would recommend this company.
g immediate pickup and deliveryreat service getting in at midnight and
I had a very smooth transfer from the airport to my hotel. The representative were waiting for me and were very friendly. My driver was also very friendly and informative. I really enjoyed my trip and will definitely make use of Viator again. It was hassle free and an overall great experience! Thank you Viator!
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