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A very disappointing trip. Firstly, we were given no information from the local provider and had to email directly a couple of days before the event to confirm pickup time and location. Having been told to wait in the reception of our hotel at 8.30am, the driver did not arrive until 9.10am - again we were given no information, but our hotel reception rang the company at 9am and was told that the driver was stuck in traffic. We were then taken on a hair-raising 1 hour drive to the water sports centre near Nusa Dua. On our arrival we were told that due to high winds the parasailing we had booked and paid for was not available and we could pay an extra 30 to do a different sort of parasailing presumably not affected by the wind? or choose a different activity which involved being dragged behind a speedboat in a large inflatable for around 5 minutes. We were then ushered to the inflatable and after 5 minutes returned to shore where the 2 jet skis were waiting. However we were surprised that we were not allowed to drive the jet skis but instead were driven around the bay for 5-10 minutes by 2 of the guides - none of this was clear in the description.
Following the 2 brief and extremely disappointing activities we were left waiting for our driver to take us to the rafting location for the 3rd of our adrenaline inducing activities. When the driver finally arrived again almost half an hour late we were told it was a 2 hour drive to the rafting location where we would spend 2 hours including lunch then another 2 hour drive back to the hotel again, none of this is made clear in the description. Having already spent over an hour travelling to complete 2 disappointing activities we decided that we didn't wish to spend another 4 hours in a car and asked the driver to take us straight back to our hotel. Just to add insult to injury, he explained that unless he took us to the rafting he would not get paid and we would have to pay him almost 20 just to go immediately back.
Unlike our other excursions in Bali surfing, quad biking and snorkelling in Nusa Penida this was a major disappointment - overpriced, badly organised and lacking in information. We would not recommend this trip for anyone except for those who wish to spend 5-6 hours in a car to complete poor quality activities which last just a few minutes. In our opinion, it is totally inappropriate to combine the water sports with rafting which is based over 2 hours away. If you want to do this type of activity research carefully the locations and travel times beforehand. For example, a few days earlier we did a superb quad bike tour with Bali Sun Tours who provided excellent service and although this was over an hour from our hotel, it was located very near to the famous Bali Swing and a range of rafting activities - this is a much more sensible combination, reducing time wasted in travelling and ensuring quality activities.
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