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Experience the top highlights of Lima, Cusco and world-famous Machu Picchu during this 7-day, 6-night excursion. Spend your first two days in cosmopolitan Lima, discovering its landmarks, shopping and top-notch cuisine. Then head to the ancient Inca capital of Cusco to explore its fascinating mix of indigenous and colonial architecture, and then on to the iconic mountaintop citadel of Machu Picchu. This week-long, budget-friendly Peru trip, including plenty of free time for independent exploration, also includes all transport, admission fees (including at Machu Picchu), six nights of accommodation and daily breakfast.
7-day tour of Lima, Cusco and Machu Picchu
See the famous landmarks of Lima and Inca ruins of Cusco
Enjoy free time in both cities to explore on your own
No communication between Viator and Vajiles Pacifico
, Oct 2019
For a booked tour this tour caused me more stress than I can handle.
Before I arrived I sent my flight details about 3 times, and they did not input them into their system. I was paranoid I would not be picked up.
Upon arrival, I was told I would be left a message. No one ever left messages for me other than 2 nights.
When I flew out to Cusco, it was emphasized that I have to arrive before 10 as the tour starts in the afternoon. It was actually 2 pm for the city tour. I could have booked a later flight and slept in. Also, they brought me to the airport 3 hours early for a domestic flight in the morning when it was not busy.... leaving me lethargic for the 2 pm tour.
The cuty tour was dull in Cusco, but amazing in Lima.
Sawsaywaman was fine, nothing to complain about.
Matchu Pitchu where I am now was fine.
The thing that irritates me is that they did not give a detailed itinerary of times, not keep adequate records.
For Day 7 (no accomadation) I was told that I would be picked up from the airport and transferred to my hotel, and to let the company know once I booked my hotel. I booked it the morning of the flight to Cusco. I gave the drivers details of my hotel and departure back in Lima several times to convey and organzie.
Some other travellers had issues so the guide showed up to my hotel. He asked if he could help with anything, I wanted a confirmation. Again no information about my arrival and hotel was conveyed, so nothing was organized. He told me to contact Viator, Biator said talk to local company, then he said “sorry miss cant help”
If I knew this company was such a hassle I would have never booked a 7 day tour and expect departures and arrivals to be taken care of.
Book the activities yourself rather than dealing with this company.
Dear Svetlana G,
Thank you for taking the time sharing you experience with us, we appreciate each of your comments and we highly regret about the points you were uncomfortable with, causing a bad perspective of our services. Please note that in points as the pickup times to the airport and flight itinerary recommendations these are based on previous experiences such as the heavy traffic jam in Lima, as for flight arriving in Cusco before 10am it is because many people suffer from altitude sickness therefore it is recommended to rest a few hours before starting physical activities.
We would also like to thank you for bringing to our attention the disadvantage with the detailed itinerary; we would like to make a deeper investigation about our communications with you, that’s why we will require some more information such as your full name and reservation code of your booking with us in order to give you a proper response, please e-mail the required information to: email@example.com We will be looking forward to hearing from you.
Once again, we regret the incidents that took place in you excursion. Our area will continue working harder in order to assure our service quality.
We were satisfied with Viajes Pacifico's 7 days tour. they were very good, pick ups, transfers were all ontime, everything went smooth. Most Guides were good. every day we got message from our hotel front desk regarding information for next day. Although on the transfer from Cusco to Machu Picchu there were no guide with us on the train, but we were directed in every station by Pacifico's local guide. no worries all the way from beginning to the end. We gladly recommand this tour company.
Viator was the first trip organised for us in South America.. I was impressed. The buses were always on time, new and always clean. The drivers knew where they were going. The guides spoke perfect English and Spanish and even the local Incan language.
The only thing I regret is not scheduling a longer tour. Our seven day tour took us from Panama to Lima Peru, to Cuzco to Machu Pichu back to Cuzco Lima and back to Panama. We saw it all but as seniors, we were exhausted. It also meant early departure for many of the trips for our Itinerary.
All the events were paid for and precision timing. Our only extra costs were some meals and purchases. We will schedule this trip organizer for out next trip
visiting a place where the Incas lived was an awesome experience - the actual visit to Machu Picchu was VERY rushed - we were staying overnight - I think the visit should be the next day of our arrival to Machu Picchu Pueblo (Aguascalientes). We start our day at 2:45 am and make it by Machu Picchu by 8:30am - and we are done by noon. We have not choice on time to visit - maybe we want to go from noon to 4pm instead of at 8:30. I think we should have chance to have an option on this day of even to visit machu picchu the next day early with no need to get up as early as 2:45 am. we are either to sleepy or tired to enjoy train ride in the morning and to tired to fully enjoy tour. I would prefer to go in the morning the next day or go in the afternoon the day of arrival. The hotels at Lima, cusco and Machu Picchu were good. Service at breakfast at the Ferre Hotel was excellent. at the other locations service was good. Guides were very good "Gaby" at the city tour at Lima was excellent. Transportation was good. Our transport at Lima from hotel to airport was very late, it did not cause any problems, just the waiting.
Overall, a great trip and all the previous reviews already addressed both the good issues which I concur. So I'll list some small discrepancies on the itinerary as well some thoughts on the various rules that I read prior to this trip.
1 On Day 1, the itinerary says we would go to Huaca Pucllana but all the guide did was drive around the outside and didn't take us for the 1-hour tour. On my own in Day 2, I did the tour. It also mentions going to Huaca Huallamarca but they didn't take us there either. There should be frequent communication with Viajes Pacifico to ensure that the itineraries are updated often.
2 While breakfast was offered at my hotels, sometimes the pickup is before the 6:00 AM breakfast time forcing you to miss breakfast. In Cusco on the van ride to be picked up for the train station, expect to be picked up at 3:30 AM. At least in Hotel Warari in Cusco they gave me a small takeout bag breakfast.
3 At Machu Picchu, after the morning tour and after the buffet lunch, the guards at the entrance allowed us to re-enter on our own despite the rules of those who enter in the morning are not allowed to re-enter in the afternoon. Furthermore, the so-called rule of having visitors hiring and being escorted by a guide was not enforced either as I was able to enter on my own un-escorted in that afternoon and the following day when with my own ticket I re-entered for a second day. I think the only time the staff will intervene is if you vandalize or possibly if you walk backwards on the one-way walking path.
4 If you intend to go to Machu Picchu on the second day, it's best to buy the bus ticket at the bank in Cusco.
Be sure to have your passport available.
5 Notifications for the schedule on the next day are given to your hotel staff. So whenever you return to your hotel, be sure to ask the front desk staff for any messages from Viajes Pacifico.
6 It says that in Day 3 upon arriving to Cusco, I'd be welcomed with coca infusion tea mate de coca that will help you to get used to the altitude. Nobody offered me such a tea. In the hotel lobby, there was some self-serve tea available.
Again, great trip overall and I just want you to be aware of these issues above.
Went on a multi-generational girls trip with my mom, sis, and niece age 6. Once in a lifetime experience! Bucket list check, check. Viajes Pacifico was awesome. From meeting us at Lima airport with signs to guiding us every transfer through the Inca trail. Incas dont mess around. The trail to the lost in a city was no joke. All of the guides were great but special recognition to Johnny for his passion about Machu Picchu aka his office. He made the tour more interesting and enjoyable. We stayed at Jose Antonio Deluxe in Lima. It was very close to Miraflores a trendy part of the city. Hotel and Lima was modern, clean, fun and safe feeling. Wonderful ice cream at Wongs shopping. The concierge at Jose Antonio really hooked it up for us at a seafood restaurant beachside called Cala. Trip to Cusco started with an ungodly early departure to the airport. Tip: you need to book your own flights to Cusco, book a flight between 9-11 am departure. We again stayed at Jose Antonio in Cusco. Hotel was a little further away from the main city square but still clean and well kept. Really enjoyed the tour of Sasaywawa. Be aware of altitude sickness. We came well prepared with meds but there were a few other travellers in our small group tour that did not and suffered. The bus ride to the train station was not fun. Winding, narrow roads that seemed impossible for a bus, but Peruvian bus drivers are pretty talented. We took that Vistadome train to Aguas Calientes. Beautiful scenery the whole way. We were pretty well fed by the tour. Daily breakfast starting at 5 am through all of the hotels. You get a pastry snack on the train and in Machu Picchu tour provided a buffet lunch at the Santuary Lodge. We stayed at Casa Andina in Aguas Calientes which included dinner the first night. Our last day in Aguas Calientes we went to the hot springs. Tip: no need to book the hot springs tour through Viator. You can walk to the hot springs and it only costs 20 soles/person. Go in the morning!!! I had read the bad reviews on TripAdvisor about them so we had really low expectations. In the end it was a lot of fun and cleaner in the morning. Overall, this tour offered a good balance between guidance and free time which was perfect for our family. It was well priced compared to tours through Condor or Belmont. Highly recommend!
The local tour company that Viator used was on top of their game! Everything went off without a hitch. Please be aware that it is the customers responsibility to book the air travel from Lima to Cusco! Lima is a fascinating city with more to do than the time allotted. Plan ahead, to see what is important to you. Note that Viator offers many different day tours. The same holds true for Cusco. Remember to be aware of the elevation and possibility of altitude sickness. The village of machu picchu is very small but I enjoyed the shops all geared towards tourists. An overnight in machu Picchu does not mean sleeping in the monument itself but in the village below. If you're a avid hiker a want to hold a mountains adjacent to the monument itself prebook!!! Many of these well out long before you arrive. I spent the extra day at the hot springs with a view of the mountains. The train ride was great and is run first class! Enjoy your trip!
This trip was everything as advertised. The reason I chose this particular tour was because of all the positive feedback from these reviews. So now here I sit just returning from this vacation and I will tell anyone reading this the same as all the other 5 star reviews. We felt safe the entire time, everyone we spoke with were friendly. The tour company was prompt and informative. The hotels and food were above average with no issues. The only advice on a negative tone from our experience is to not book your Lima to Cusco flight thru Peruvian airlines. They have older airplanes with older logistics. We got stuck in Lima an additional 24 hours because of the low cloud cover/rain in Cusco. Some of the other local airlines were still able to land. We lost 2 tours and 24 hours in Cusco. This is valuable info I wish I had known while planning this trip. The rest of this tour was simply amazing and I would do it all over again but there's just too many other jewels out there to be discovered. However, I do admit even tho it has been a week today since we returned that I can not get Machu Picchu out of my head. Experience of a Lifetime !
Great tour! Very well organised. You're not with the same group all the time so as a solo traveller this was great to meet people and also have some independence. Most of the tours are single day tours and you usually have the afternoon to do your own thing so I would organise different outings myself. Accommodation was excellent and the pick up service was very prompt. I felt super safe as a solo female traveller on this tour. The trip to Machu Picchu was fantastic! Put it on your bucketlist!
An amazing journey! Accommodation in Lima, Cusco and Aguascalientes was very clean, great buffet breakfasts in particular El Tambo 1 in Lima, all staff in the various hotels were very friendly and helpful. The hotels were very convenient to our interests in the cities. Viajes Pacifico were well organised to cope with the continuing stream of tourists visiting the many sites of interest provided in the tour. We felt supported, knew the goals of the day programs, and had our questions answered promptly. Machu Picchu was a spectacular lived experience, an amazing engineering feat. Through the knowledgeable guides we really appreciated the significance of the INCA achievement and its impact on Andean communities today. Thank you, Viator, it was a great decision to travel with you!