Dear Regina_B,
Thank you for taking the time to write us a review.
Thanks to your comment, we have improved our communication with our customers and now provide more detailed instructions on where to meet us in the pier.
Unfortunately, as you experienced firsthand, the weather in the tropics can be completely unexpected, and just as you may get a sunny day, you may have a rainy or stormy day, which will limit how easy it is to do some of the activities.
I'm sorry to hear that you got split up from your party, as if you had been able to find your tour guide, they would have been able to provide the banana plantation tour to all the group instead of you walking through the area by yourself; however, we will take your suggestion about including more information on the trails to the owner of the plantation for their improvement.
We are glad that you were able to at least enjoy the rest of the tour.
Best regards,
GioTours