The driver came on time. However, we didn't receive their confirmation email. We have to call to confirm our booking.
The driver was actually 10 minutes early, which was great 5:50 am, because I had an international flight and wasn't sure what to expect at the airport. I made the reservation while in Lisbon a week before and the only concern I had was that no one told me how I was to learn my pickup time after providing my flight information. I emailed Viator and they gave me a number to call in Lisbon. I learned that I would know the time the day before, so that is when I called again. I felt that I should not have had to make these calls, but that instructions should have been given me as to the process. In any case, I got to the airport very quickly and with no hassle. Driver was courteous and helpful with my suitcases. I would use them again.
It is always good book anything with Viator, transport was ready on time on the Hotel to transfer my wife and I to the Airport, the conversation with the driver Francisco was very informative, and he was was helpfull with our lodge.
On time ,on budget. Thanks.
Perfect driver was even 10 mins early. Got us to airport can't ask for more than that!
The driver showed up right on time and was very kind. Great customer service and easy to contact.
Kahekili United States of ...
Very courteous and on time driver. Had a sign with my name as he walked into my hotel lobby. I would highly recommend this service.
They said they would pick us up at 6:00 a.m. at the hotel and they were right on the dot!! Very professional and courteous. Fast and easy to the airport. A rating.
On time, comfortable transfer. Can't ask for more than that!
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