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It's a great way to get one self familiar with Porto or any city one has just arrived for the first time.
So Fun! Lisbon is such a great city, but its tough to know where to start. The hop on, hop off bus makes it easy. My husband and I went around an entire loop, getting off only once at for the museum of modern art. The next day we hopped back on the bus and went to some other places on our wishlist.
Tour ok, however the river tour was delayed 2 hrs and nobody from tour operator was there at the waiting point to inform us on delays.
We really enjoyed the bus tour - the line which goes up the coast wasn't so good, but the one going out to Belem was wonderful. We had a half day at Belem which is well worth getting off for! It's beautiful. The highlight was the River Cruise. Highly recommended!
We had 2 days with the hop off hop on bus. We could not use the trams because they were always full? Also the boat ride was full so we had to sit on the bottom of the boat which was very hot. Don't feel we got our money's worth
I have been a client of viator for many years and of course I have always known that a product offered by Viator is a serious offer and I have never been disappointed by any tour I have bought except yours.
On March the 30th I arrived to Lisbon and as soon as I got there I tried to get the bus service I had purchased. It was hard because at the place where I was only the red and another one were the two bus lines offering their service. I was misguided by someone and ended up at this place
it was raining and when the bus came the driver said nobody else could get it, then two people form the bus came out and I told the driver that I could get in then. The driver refused to take any more people even though it is a place that has no protection from the rain, he was very inhumane , but that is not all, I showed him my electronic voucher and he said, No, get out , go to Plaza Figueres go out , he didn't even bother to scan the code to check, I took his pictures,
He made me walk all the way to Plaza Figueres because he didn't want to scan my electronic voucher that said that was valid. I had to go all the way because of this irresponsible employee of yours, when I got to Plaza Figueres they agreed with me that it was not right what he had done and more...one driver scanned it and my ticket was there. This man made my first half of my staying in Lisbon a nightmare because of his attitude.
I am sending the same email to Viator so they know my experience
this is my info
Lisbon Hop-On Hop-Off Bus Tour and River Cruise
Booking Reference Number: VIATOR637198965
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